Shoeless Joe's Sports Grill Employee Reviews
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Management was extremely lazy and were always delegating their responsibilities to staff and making staff stay late because they didn't want to and management were always flustered when in a busy situation.
Closed at 12am
Bad management for front and back of house
When I took the position with SJ’s they made it seem like there was endless possibilities, growth, a community/team, consistency, direction/training, respect. None of that was true. Depending on your position with the restaurant and which location, I’m sure the experience can differ but as time went on I realized I wasn’t the first to have issues in my position. There was unrealistic expectations with what you’re supplied and compensation for hard work would often go past due. I will say, it seemed as though it was mostly head office that seemingly was a mess with constant lack of communication all the while leaving employees feeling uneasy and insignificant. If you’re looking for a serving job to make some cash then sure but management, absolutely do not recommend.
Unorganized, lack of training, communication, direction, unrealistic expectations, no consistency
The owner is all over the place he say one thing and does another. No structure very dirty kitchen. Owner was very hot headed he would yell and swear when he got made and everyone including customers would here. He created a very toxic atmosphere
Watch your back
A typical day at work starts off preparing the restaurants by cleaning and preparing our stations before guests arrive. In my position as being a hostess, I had to greet and direct customers to their seats. Ensured guest had a waiter and knew the waiter/ waitress name and in some cases when the work environment is very busy I would assist setting up for planned events, assisted staff in serving and cleanups. I learned at shoeless joes is to pay close attention to understand our customers ensuring satisfaction. During the days I worked at shoeless joes wasn't difficult because most of the job was hands-on. I had no problems with management, they were very respectful, good listener, great on communication, if I needed help with something or didn't understand they would take the time to help me do or be better at my job. The most enjoyable part of the job was being able to interact with new people and having positive conversations, it gave me an opportunity to work on my social skills and when I had to monitor the dining rooms for seating availability or service, I loved seeing the satisfaction of our guests.
Locations constantly close and employees are left jobless and unpaid for work. Decisions made by head office over the past years have greatly hurt the older locations. Head office does not listen to feedback from employees and/or owners about operations. Worked for this company for over 10 years, the last 3 were just awful
Locations closing left, right and centre.
Everyday was great at shoeless i loved the the people and the job the environment was friendly from the staff to the customer. Owner was always understanding and did what he cojld to help O
My coworkers were nice at first but over time people became very mean. The management was VERY disrespectful and unreasonable. They often threatened to fire us at any instance. There was a culture of harassment. Especially from the kitchen staff which was majority men
Great staff, work well under pressure, balanced tills for the day, made sure all tables had silverware, and menus properly placed on the designated tables, made sure all tvs were showing different sports events, brought ice to the bar and made sure the bar was sanitized at all times