Management will beat you down
Customer Service Representative (Former Employee) – Brampton, ON – 5 April 2019
The management have all been in their rolls for almost a decade. They have no formal training in how to actually manage people.
The job itself is fine. The management will make you leave. They will consistently beat you up about the one mistake you made a year ago.
Also, favouritism and bullying happens here. No one seems to care when you speak to someone about it. I can't remember how many times I've cried in the bathroom because if how the other agents/team lead treated me.
Honestly can't think of any
Poor work life balance, everyone blames everyone else for mistakes, No one will take accountability, Management blames employees for poor numbers and not meeting sales targets, Worst benefits I've ever had with a company