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Shell Customer Service Associate / Cashier hourly salaries in Canada

Salary estimated from 18 employees, users, and past and present job advertisements on Indeed in the past 36 months.Last updated: September 8, 2020
Average salary
$12.89 per hour
Meets national average
Salary Distribution
$10.15
$19.45
Reviews about Pay & benefits for Customer Service Associate / Cashier at Shell
3.0
Job Work/Life Balance
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Management
Job Culture
Productive and fun place to work
It's fun place to work you get to meet different people everyday flexible hours it could get busy sometimes management is great to work with bonuses every month.
Pros
Close to home
Cons
Long hours
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3.0
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Always busy and hectic during the day, calm and relaxing at night.
Working at Shell was bothersome at times. I did more work that what i was getting paid for and the store was always dirty when i came on shift. No breaks either, which has to this day made me have pain and aches in my knees.
Pros
Free coffee and slurpees
Cons
no breaks, standing for a long period of time
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3.0
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A good student or side-job
It is fairly flexible to work a variety of the three shifts available (7AM-3PM, 3PM-11PM, 11PM-7AM) on a part-time or full-time basis as the manager usually manages several stations in the area. People come and go as well, thus freeing up shifts.

The salary is what you can expect from a gas station job regardless of your education, experience, or how long you have been there.


There are virtually no opportunities for advancement at Shell's retail locations. Even transferring from retail to the other business sectors is virtually impossible or there is no consideration for the fact you are a Shell employee. Job security is very good as long as you perform well.


Management depends on the location you are at, my manager was very good and was very invloved in the operation of the stations and understanding when it came to customer complaints from the view of both the employee and customer. Corporate management is a bit different, they keep trying to socially engineer every interaction with every customer. This makes customer service more robotic/animated as opposed to genuine and it makes both the employee and customer cringe a little.


Cannot say much about the job culture. You will have to deal with bad customers calmly regardless of the situation no matter what. If you cannot take a verbal berating lying down, don't take this job.
Pros
Free coffee, slushies, car washes
Cons
Socially engineered customer service and the odd bad customer
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How much does a Customer Service Associate / Cashier make at Shell in Canada?
Average Shell Customer Service Associate / Cashier hourly pay in Canada is approximately $12.89, which meets the national average.
Salary information comes from 41 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months.
Please note that all salary figures are approximations based upon third party submissions to Indeed. These figures are given to the Indeed users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.