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Shell Pay & benefits reviews: Customer Service Associate / Cashier

Job Title
Customer Service Associate / Cashier56 reviews
Location
Canada56 reviews
Found 7 reviews matching the search
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3.0
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It's fun place to work you get to meet different people everyday flexible hours it could get busy sometimes management is great to work with bonuses every month.
Pros
Close to home
Cons
Long hours
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5.0
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I have a different experience at gas station. it was very easy job and very active too. u have to alert when somebody pump the gas. there was very good atmosphere.
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3.0
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Working at Shell was bothersome at times. I did more work that what i was getting paid for and the store was always dirty when i came on shift. No breaks either, which has to this day made me have pain and aches in my knees.
Pros
Free coffee and slurpees
Cons
no breaks, standing for a long period of time
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3.0
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It is fairly flexible to work a variety of the three shifts available (7AM-3PM, 3PM-11PM, 11PM-7AM) on a part-time or full-time basis as the manager usually manages several stations in the area. People come and go as well, thus freeing up shifts.

The salary is what you can expect from a gas station job regardless of your education, experience, or how long you have been there.

There are virtually no opportunities for advancement at Shell's retail locations. Even transferring from retail to the other business sectors is virtually impossible or there is no consideration for the fact you are a Shell employee. Job security is very good as long as you perform well.


Management depends on the location you are at, my manager was very good and was very invloved in the operation of the stations and understanding when it came to customer complaints from the view of both the employee and customer. Corporate management is a bit different, they keep trying to socially engineer every interaction with every customer. This makes customer service more robotic/animated as opposed to genuine and it makes both the employee and customer cringe a little.


Cannot say much about the job culture. You will have to deal with bad customers calmly regardless of the situation no matter what. If you cannot take a verbal berating lying down, don't take this job.
Pros
Free coffee, slushies, car washes
Cons
Socially engineered customer service and the odd bad customer
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3.0
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its a fun place to work ,management is good ,but the only thing is this that the salary is very low, the most enjoyable part of the job is that you come across different kind of customers all day
Coworkers are all good
Cons
longhours
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3.0
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Cashiering
Checking inventory of goods sold and remains.

Maintaining good services to customers.

Maintaining good customer service
Pros
Free Health Benefits
Cons
Night Shift timings
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5.0
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was very clean, great management for sure,
great co workers.
Pros
free fountain drinks
Cons
boring
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