Clerk / Key holder (Former Employee) – Leduc, AB – 13 March 2019
Majority of the work day involved, but was not limited to, standing behind the counter serving customers. Other duties included making coffee, restocking and cleaning beverage dispensers, pulling stock from the back room to restock shelves, cleaning the public washroom, restocking beverage coolers, changing promotional signage and displays, emptying outside garbage bins, restocking window washing stations, sweeping the parking lot, wiping down fuel pumps, shoveling snow, washing windows, washing the floor, putting away deliveries, pricing items, counting tobacco and lottery stock, reading back fuel tank levels to fuel suppliers, dusting, etc.
As a first job, I learned the basics of time management, responsibility, cash management and handling procedures, and how to operate transactions.
As a franchise business, our owner acted as management, and he tried his best to address our concerns despite being the owner and manager of several other stations. This sometimes became an issue, however; as he wasn't always available at times requiring immediate intervention, or when customers or suppliers asked to speak to the manager. One system of interacting with management, which I really enjoyed, especially since it was unknown when he would be in to discuss issues, is that we kept a daily communication log (just a simple notebook) at the counter entrance that employees would read over at the start of the shift, often containing notes of the importance of certain tasks to be completed that day or upcoming events / promotions. Employees could also write down notes to managementmore... to read or messages to each other if you weren't going to see them before their shift ended.
As with any job, it had its ups and downs, but the relationships I formed with my co-workers were a massive source of motivation and mentor-ship. The atmosphere was very much relaxed, as you could often find time to chat or take a quick break IF you made sure you were caught up on your duties for the day and didn't have customers to attend to.
The hardest part of the job was probably the same for any retail job, which was dealing with challenging customers; the boisterous customers who would disturb others, the customers who would complain to no end after being asked to provide ID for tobacco and lottery purchases, the customers who couldn't understand that occasional errors in out computer systems, were ultimately beyond our control and would shift blame to employees regardless of how we tried to such handle situations, and so on and so forth.
On the flip side, the most enjoyable part of the job was also the customers. Some customers we had formed close relationships with (we once had a birthday get together after closing for a few of our employees, and invited along some of our regulars and a few others who worked for a local towing company that were regular customers as well). You get to meet many interesting people, from all walks of life, who all have something interesting to talk about. Many of our regular customers were very compassionate as well, offering to step in to defend employees from other belligerent customers, offer a hand to move something that was too large to move on your own, or even chase down and get the license plate numbers from people stealing fuel (this was before prepay only, and we couldn't always see the license plates on vehicles at the fuel pumps).less
Co-workers often available to cover or swap shifts if need be, free coffee and slushies, able to work outside in the summer time
Working many days at a time, working most holidays, minimum wage
White Rose Diner Waitress (Former Employee) – Morinville, AB – 13 March 2019
HORRIBLE. treats there employees like garbage, and when you try to get any benefits or forms to sign because they fire you for being hospitalized, they hide in their office and dont say anything to you. Workplace injury ruined my life to this day.
Caissière et service à la clientèle (Former Employee) – Lévis, QC, 5900 etienne dallaire – 8 March 2019
everything was okay until they told me i couldnt handle to return changes in cents to customers. the only reason which i wasnt aware off before . but everything was fine as a begienner and that am a quick learner. i couldnt imagine how i could well sell tobacco and fuel and alcohol later fail giving changes in cents.
Project Delivery Engineer (Calgary) (Former Employee) – Calgary, AB – 26 February 2019
Good place to work if you are looking for mentorship and growth. Lots of opportunities to connect with communities of interest. The recent downturn in the oil and gas industry has affected the organizational context.
Mechanical Engineering Intern (Former Employee) – Fort McMurray, AB – 17 February 2019
I was brought on as an engineering intern. On the first day there, I was asked to move to another department to do work that was completely different than the job description when I first applied. I didn't learn much in the technical sense because of it but it was my first experience working in a big corporate environment. I learned the structures of a big corporation and the interactions that go inside it. I can see for some people, it's a great place but for others like me, I feel like it isn't.
Cashier (Former Employee) – canmore – 16 February 2019
easy job with no benefits, and no advancement and no carrier. if u looking for advance yourslef and want a good carrier. this jobs are not for u. but if u dont want to grow urself then this job is good fit for u
Drilling Supervisor (Former Employee) – Calgary, AB – 28 January 2019
Shell was an excellent company to work for until cost cutting atmosphere started. People started losing focus on being successful on projects and making bad decisions that led to higher costs. Any company that goes through a down turn typically ends up having to make difficult decisions.
Great Networking environments
High expectations, lower salary then comparable operators
Store Clerk (Current Employee) – Greater Sudbury, ON – 24 January 2019
This job is just like a regular job, minimum wage nothing much else. Its good for students though as the hours are decent and shell offers scholarship to employees, you also keep up with the loyalty program air miles which is a plus. With this job you learn a lot about fuel and safety and maintenance of the job site. the one hard part is safety as the company has policy's for safety to keep the customers safe, and at times gets customers upset as they cant to as the please, example: customer walking away from their vehicle while its refueling. The pump is not then monitored by the customer and risks spilling fuel if the nozzle fails to shut off when the tank gets full.
Steamfitter Journeyman Edmonton Exchanger (Former Employee) – Edmonton, AB – 21 January 2019
Shell operations were at toolbox talks at the start of shift taking concerns from the workers and dealing with these issues to the best of their ability. Very good work environment tools never an issue, safety number one instilled as a culture and not just a duty.