Maintenance Tech (Former Employee) – Calgary, AB – 19 April 2018
I really enjoyment working with shaw. You meet lots of great people working here. At the work place as well as away from the workplace. The only problem i had was there wasn't much room for advancement.
Technical Services Analyst (Former Employee) – Edmonton, AB – 20 April 2018
Didn't enjoy working here - constant restructuring/reorganization, layoffs. Kinda difficult to build a long term stable career. Pay is below industry standard. Cool aid culture. Don't recommend working here.
Sales & Customer Service (Former Employee) – Calgary, AB – 19 April 2018
Company says they value Balance, but after being a top sales performer, I was not permitted to take any Balance days off. I also developed an illness where I temporarily couldn’t talk, and for some reason they illegally fired me after almost 3 years. The Human Resources and Customer Care management were very inhumane and only cared about themselves. They also didn’t listen when my doctor told them to check with me if I was okay to come do alternate duties, which I was definitely too ill and fatigued to do. Fired me for abandoning my alternate duties when I was ill. Mean managers who care only about their salaries and looking good. No compassion.
Don’t expect a promotion. They use people for themselves.
Technical Support Representative (Former Employee) – Nanaimo, BC – 11 April 2018
The jobs is a 50/50 situation. The people they hire have to be good with other people and this comes through int he culture and general friendliness of people there. The Job itself can be very hard. People are calling when they have issues with the company or the product. It can lead to some very negative interactions with customers. I have be absolutely screamed at by people for not being able to resolve isssues over the phone, or because they have not paid bills. People are nasty when they are stressed. On the other side of this, I have never felt job satisfaction like when I end a call after troubleshooting for hours and have sent the customer away happy.
Shaw services discounts, great benefits, flexability with schedual
CSR - Customer Service Representative (Current Employee) – Victoria, BC – 11 April 2018
I have really enjoyed my time at Shaw. I worked with a great group of people that made each day fun and memorable. Each day is different and every call is a learning experience, with the support we have here, each day is a great day.
Residential Sales Consultant (Former Employee) – Vancouver, BC – 28 March 2018
Very fair and uplifting place to work. I would recommend it to others. The benefits and salary, plus commission, made my quality of life so much better. The management team were always helpful and supported me when I needed something done.
Sr. Administrative Assistant (Current Employee) – Edmonton, AB – 26 March 2018
Have worked for Shaw for 30 years and have always been treated fairly and honestly. They have great benefit package and work culture is very relaxed and enjoyable. Would recommend anyone to work for this company. They have great people working for them.
Socially responsible and cares about their employees
COMMUNITY REPRESENTATIVE (Current Employee) – Vancouver, BC – 25 March 2018
I've learned many skills because of this company. Invaluable information, skillsets and technical skills. My supervisor is an excellent and supportive person. Some of the challenges that I have experienced occur with the systems at times when they go down and hamper our productivity. I thoroughly enjoyed my constant contact with different people and places.
The benefits are outstanding
The systems could use some improvements that impact customer facing roles
Technical Support (Current Employee) – Winnipeg, MB – 22 March 2018
If you asked me a year ago I would have given a full 5 stars. But management is going down the path of outsourcing. The culture has died and it feels like a more of bad energy. The benefits are good but at this point that's all that's left. It feels like a sinking ship.