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3.8 out of 5 stars.
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Shaw Communications Employee Reviews

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Canada1,517 reviews

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3.6Work-life balance

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What is the best part of working at the company?generally pretty decent people around youWhat is the most stressful part about working at the company?depends on role, but customer facing is generally very stressfulWhat is the work environment and culture like at the company?it's decent. there are things to do to take you away from.the grindWhat is a typical day like for you at the company?deal with complaints and book truck rolls
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Nothing special.

What is the best part of working at the company?The only good part was the people I worked with, just to be clear this mean my co-workers not management. What is the most stressful part about working at the company?Management. The manager, who now manages the Fido booth, cannot handle stress and will take it out on the employees. What is the work environment and culture like at the company?My co-workers and I would help eachother out when we could but that was about it. What is a typical day like for you at the company?It was alot of sitting on my butt and making stuff up to customers about the services.
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Great environment

Supportive managers and great commission structure. Room for advancement Team chat and escalation team for Support No rush during calls leaders motivate you apply for higher positions
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Great Place to work

I loved the management and my coworkers. It was a fun environment and the incentives were great. I have many friendships from working here. All around awesome.
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Technical trouble shooting

It was a nice company to work for, colleagues were friendly and supportive. Promotion came easy and leadership seamed interested in your success. Job position was just not right for me
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Insights into Shaw Communications

Based on 217 survey responses
What people like
  • Inclusive work environment
  • Supportive environment
  • Feeling of personal appreciation

This job made my mental health plummet from a 9 to a 2 in a span of 30 months.

What is the best part of working at the company?Work independently, paid extremely well for how little you actually have to do. What is the most stressful part about working at the company?Micromanagement by power tripping management. Little to no recognition for your effortsWhat is the work environment and culture like at the company?The company only cares about its bottom line and the union only wants your money. It's everyone for themselvesWhat is a typical day like for you at the company?Do as just enough not to get fired after you realize that working through injuries or going above and beyond means nothing to management or the company
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Good People Bad Management

After working there for a few years I was laid off for no reason other than restructuring, the exit interview did not go well. Stay away from Shaw , it looks good from the Outside.
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entry level sales job in Canada but good for new immigrants

What is the best part of working at the company?supervisor very nice and won't gave you too much pressure in the 1st 3 monthsWhat is the most stressful part about working at the company?have to get to know lost of products and process the sales order by yourself. What is the work environment and culture like at the company?working time is flexible as a salesmanWhat is a typical day like for you at the company?meet with customer in person, call, email, text message to customers
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Not the best place to work, always short of staff and expect you to go above and beyond for each individual customer when salary is lower than what you do
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Diversity and how it looks more important than skills of employees

The employees that move to other departments seem more about ensuring that there is a "face" of diversity instead of actual skills of the employee themselves. Seem to be that how many people of diverse backgrounds are in various roles as apposed to employees that have the drive, skill and experience.The work life balance is low as even when medically injured no modifications are made and expectation is to work at same speed as you would not wounded. No accommodations made for ongoing medical issues even after doctors communication.


decent pay


bad management, opts for third party instead of directly employing to save money.
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Overall good, some downsides

I worked with some amazing people. The culture was fantastic, truly collaborative. However, the company would sometimes make decisions that didn't make sense and would negatively impact morale.
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You'll miss it when you're gone

If enjoyed my time there. Good pay, good benefits and the team was awesome as well. The only downside was the regular restructuring. You never knew what the landscape would be in 2 years.
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Great team and leadership

I enjoyed my time with Shaw Communications. Started from 2016 until 2023 when I was unfortunately laid off due to the Rogers merger. Shaw was a great place to work with and I was lucky to have great supervisors during my time.
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Productive and fun

Productive, supportive and fun working environment. There is room for advancement and growth in the workplace. Continuous work and dedication are key to the advancement
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Productive environment

Good place to gain skill and save time as you work from home. Need to pay better wages. Management needs to be improved. Fast pace and they are always watching you
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Was a great company to work for!

I spent 20 years working in various roles for Shaw. They were a fantastic company to work for. Very family-oriented despite their size. The pay was ok, not the high end of the field, but certainly not the lowest. The benefits were also good. Job flexibility was excellent(that's dependent on your manager though). Overall, it was a great 20 years I had, and I will miss it.
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Good place to work, doesn't pay as well as other places

Management is approachable. Good place to work. Less friendly now that rogers took over. Was more personal with the culture but is very corporate with rogers. You don't feel heard anymore.
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supervisor doesnt know his job to lead people

not a good place to work when it comes to career. the supervisor doesnt know how to lead people and no motivation. people are working like s robot. no matter what the targetis done and exceeded still the management is not listening to ther people.


nothing much i can say. not a good company to work. treat yoou like a robot


no motivation when working, soesnt know how to motivate people especially the supervisor
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It's a shame this company no longer exists.

The time I spent working for Shaw was fantastic. Leaders were well equipped to strengthen their team, and work-life balance was a priority in the workplace. I learned a lot in my time at Shaw, with plenty of resources provided internally for building various skillsets. The benefits package was among the best I've known about. The people were the best part about working at Shaw, despite being a very large business, there was still a mindset of taking care of each other throughout the company.


Great people, great benefits, great place to be.


No longer in business.
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Good environment to work but not much growth

Good environment to work but not much growth . With the company for 4 yrs, but never had a great opportunity to climb the ladders. Other than that it’s great
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Productive and fun place

Very good place to work. Great team members and very supportive leaders. Excellent work place culture. Pay was good buy bonus not that great. Benefit is very good
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Overall rating

Based on 1,540 reviews

Ratings by category

3.6 out of 5 stars for Work/Life Balance
3.9 out of 5 stars for Salary/Benefits
3.2 out of 5 stars for Job security/advancement
3.3 out of 5 stars for Management
3.7 out of 5 stars for Culture

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