Shaw Communications Careers and Employment
About the company
- CEOBrad Shaw
- Founded1971
- Company sizemore than 10,000
- Revenue$1bn to $5bn (CAD)
- IndustryTelecommunications
Jobs
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Full-time, Part-time
Retail Specialist (Freedom Mobile) - Brentwood Town Centre
Burnaby, BC
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6 hours ago
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Customer Account Specialist
Victoria, BC
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13 hours ago
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Retail Sales Associate
Portage la Prairie, MB
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2 days ago
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ERP Technical Lead
Canada
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3 days ago
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Warehouse Technician
Winnipeg, MB
4 days ago
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Financial Analyst
Calgary, AB
4 days ago
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System Technician
Dawson Creek, BC
9 days ago
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Retail Sales Associate - Uptown Centre
Victoria, BC
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9 days ago
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Senior Business Analyst
Toronto, ON
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7 days ago
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Web & Graphic Designer
Canada
10 days ago
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Employee Relations Advisor
Toronto, ON
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9 days ago
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Senior Business Analyst
Calgary, AB
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7 days ago
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Principal Architect (Service Management)
Canada
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7 days ago
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Customer Account Specialist
Vancouver, BC
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16 days ago
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Retail Specialist - Westshore Town Centre (Freedom Mobile)
Victoria, BC
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16 days ago
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Field Specialist - Bilingual (English & French)
Canada
16 days ago
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Security Architect (Enterprise Architecture)
Toronto, ON
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16 days ago
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Technical Lead (Singleview)
Toronto, ON
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15 days ago
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Proposal Manager
Calgary, AB
25 days ago
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Retail Specialist (Freedom Mobile)
Sherwood Park, AB
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28 days ago
View jobThere are 37 jobs at Shaw Communications
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Salaries
Salary estimated from 293 employees, users, and past and present job advertisements on Indeed.
Popular Roles
Customer Service Representative
$35,953 per year
Assistant Manager
$250 per day
Marketing Specialist
$30.46 per hour
Customer Service
Customer Service Representative
$35,953 per year
Technical Support Representative
$35,052 per year
Call Center Representative
$45,732 per year
Sales
Customer Solutions Specialist
$38,307 per year
Client Advisor
$30,358 per year
Sales Representative
$42,822 per year
Installation & Maintenance
Satellite Installer
$51,433 per year
Service Technician
$43,406 per year
Technician
$126,124 per year
Rating overview
Rating is calculated based on 1.3K reviews and is evolving.
Explore reviews by category
Reviews
Regional Manager in Edmonton, AB
on 8 February 2021
Troublesome times within
Once a great place to work, but over the last two years, Shaw has lost its way. Once a people focused company, it's now very much a cutthroat business. Shaw is still stuck in the 80's in terms of how it operates, It knows what it wants, but doesn't know how to get there. Experienced people are removed from roles and moved around or moved out, unexperienced employees replace them. The same problems continue to exist, with no solution in site. The customer equipment/technology is advancing, however, the employee technology is new and dysfunctional. Often the employee is working for the technology and not the other way around as it should be, meaning days are long and stressful. Senior management live in the dark ages, their management listen and laugh at them behind closed doors, accountability is minimal in many areas of the business.
Customer Service Representative in Victoria, BC
on 23 February 2021
Not for the faint of heart
Highly micro managed (I got written up for taking too many bathroom breaks). Non sales positions still have sales quotas that are ludicrous. 95% of the calls are people trying to save money but you are expected to convince them to spend MORE on services no one wants. Who has a home phone these days? Any one who wants one already has one. Would not allow me to transfer to a department more suited to my skills unless I improved at a job I was clearly not suited for. Supervisor refused to support any of my applications to internal postings.
Customer Service Representative in Victoria, BC
on 20 February 2021
Was once a nice place to work
Do not care about you, pretend to. Act like they want your success but they are number number driven and focused on their personal success. 5 minute bathroom breaks a day listed as "other" time. Benefits are amazing though.
Technical Support Representative (TSR) in Montréal, QC
on 14 February 2021
Everything about this employer has gone wrong.
When I started in 2015, I thought the employer was OK. The salary was decent and the work conditions acceptable, although it remains a call-center job. If you did your job, everything was smooth sailing. However since 2017 management and higher-ups have completely lost it. They have slashed salaries, working conditions, schedule flexibility, and continue to implement policies that are unmanageable. They refuse to see reason and are barreling down a path of failure. But I guess as long as the stockholders are happy and the higher-ups continue to receiver their bonuses, they will continue to destroy the working and living conditions of the workers here. I am searching for a job out of this environment as soon as possible, and advised anyone searching for employment to avoid Shaw. Their insurance and benefits are however top-notch...for now.
Shaw Business Technician in Vancouver, BC
on 28 January 2021
Not Worth the money. No job security. you are just a number.
This place is a nightmare. I repeat. This place is a nightmare.Over the last 9 years the Company has gutted all experienced personnel in every department, without care for the customer or the employees.Management say all the right things, but when it counts, no one is accountable, and the customers and employees suffer. Things are very bad, and they will only get worse. This comes from the top, from the board of directors, you will be lied to, you are nothing, you are expendible, you will be gone soon.
What would you say about your employer?
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Questions and answers
People have asked 53 questions about working at Shaw Communications. See the answers, explore popular topics, and discover unique insights from Shaw Communications employees.
Interview insights
Insights from 409 Indeed users who have interviewed with Shaw Communications within the last 5 years.
Favourable experience
Interview is average
Process takes about a week
Interview questions
My work experience, How to keep myself motivated. How to overcome customer rebuttals.
Shared on 27 June 2019
Mostly about personality
Shared on 12 December 2018
Behavioural questions.
Shared on 2 October 2018
- Shaw Communications