Shangri-La Hotels and Resorts
4.3 out of 5 stars.
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Guest Service Agent hourly salaries in Canada at Shangri-La Hotels and Resorts

Job Title
Location
Average salary
$16.00 per hour
matches
Meets national average
Average $16.00
Low $14.46
High $17.71

Salary estimated from 2 employees, users, and past and present job advertisements on Indeed in the past 36 months.

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Reviews about Pay & benefits for Guest Service Agent at Shangri-La Hotels and Resorts

productive and dynamic working environment

Excellent management style and working environment in Shangri-La hotel. it offers competitive training and benefits. The most interesting thing is it is multicultural environment for employees and they show respect to each other.
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A good place to start your career

Location of the property is suitable for those who like the island life. I've learned a lot of patience and overall was a great experience as a foundation of my career. A typical day is always hectic and stressful especially on peak hours (check-in and check out time). You need to know how to manage stress well. You need to be versatile and try to learn other things that's not in your job description coz you'll never know when the knowledge will come in handy. Hardest part of the job is walking in a 4-inch wedge heels around the 12.5 hectare resort and dealing with complaining guests. The most enjoyable part of the job is you get to spend time with your co-workers outside work coz we live in one complex which is provided by the resort as well. They are like my 2nd family. I've always enjoyed the company outings and get togethers like beer nights,Christmas and New Year's eve.

Pros

One free buffet meal on working days, good health benefits, minimum payment on housing, shuttle service to work

Cons

Short breaks, hectic, stressful, poor uniform shoes, high tax on incentives
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Fun workplace

I had fun working in Shangri-la Hotel, Singapore. My 4 years there has now became my memories. Everything there is nice. Food, people surrounding are all good. However the salary wise is low.

Pros

Good food for duty meal

Cons

Low salary
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See all Shangri-La Hotels and Resorts Guest Service Agent reviews about Pay & benefits

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How much does a Guest Service Agent make at Shangri-La Hotels and Resorts in Canada?

Average Shangri-La Hotels and Resorts Guest Service Agent hourly pay in Canada is approximately $16.00, which meets the national average.

Salary information comes from 2 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months.

Please note that all salary figures are approximations based upon third party submissions to Indeed. These figures are given to the Indeed users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.