Shangri-La Hotels and Resorts
4.3 out of 5 stars.
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Front Desk Agent hourly salaries in Canada at Shangri-La Hotels and Resorts

Job Title
Location
Average salary
$25.07 per hour
63%
Above national average
Average $25.07
Low $12.50
High $37.65

Salary estimated from 5 employees, users, and past and present job advertisements on Indeed in the past 36 months.

Compare all Front Desk Agent salaries in Canada

Reviews for Front Desk Agent at Shangri-La Hotels and Resorts

Motivation and fun work place

1. Schedule work 2. Learning that the way of communication with guests and the Opera reservation system 3. Even though I worked at there for short period, their management was quite well organized with the employees. 4. The employees was from all over the world such as Japan, Korea, Singapore, Malaysia, France, Russia, and so on. With them, the workplace atmosphere was fun by understanding together. 5. When the room was not ready, we had to keep following of preparing the room by communicating with other teams like room control and house keeping department. Thus, the hardest thing was have to connect with guest and other teams at the same time. 6. the most enjoyable part was that learning many things by working with colleagues and meet the various types of guests

Pros

Free launch and they have award day in once a month for motivation to employees

Cons

Keep standing for long hours
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Fun and healthy environment

I learned the hotel concept industry started to build my confidence level and boost my rapport in a good level.Enjoyable is when I am engaging with guest

Pros

Free lunch

Cons

None
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Very good meal provided

Worked closely with front desk manager to provide thorough customer service and assist with management of hotel operations, including delegation of responsibilities to colleagues. Maintained comprehensive understanding of all facets of hotel business. Answered telephones to field guest inquiries and book reservations. Delivered face-to-face reception, ensuring exceptional customer care. Ensured full compliance with company standards as well as all safety and industry regulations. Selected Contributions: • Contributed to increase in overall profit and enhanced customer experience by routinely upselling services and products to guests.

Pros

great experience

Cons

non-pay
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See all Shangri-La Hotels and Resorts Front Desk Agent reviews

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How much does a Front Desk Agent make at Shangri-La Hotels and Resorts in Canada?

Average Shangri-La Hotels and Resorts Front Desk Agent hourly pay in Canada is approximately $25.07, which is 63% above the national average.

Salary information comes from 5 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months.

Please note that all salary figures are approximations based upon third party submissions to Indeed. These figures are given to the Indeed users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

  • Shangri-La Hotels and Resorts
  • Salaries
  • Front Desk Agent