Shangri-La Hotels and Resorts
4.3 out of 5 stars.
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Shangri-La Hotels and Resorts Pay & benefits reviews

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Canada44 reviews

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3.9Work-life balance
3.9Pay & benefits

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Fun place

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It was a good experience working for a luxury hotel chain, People are very friendly and nice. Everyone is helpful. Mangers are co-operative and so is the staff


Free one time meal


Shift work, schedule changes
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Great employee lunch amenities

A typical day at work would consist of coming in early morning and calling a team briefing. We discuss the pending issues and new tasks. Sometimes it is hard to have these briefings as hotels are very busy which makes our briefings shorter but detailed and straight to the point to prep our team. The biggest challenge is always time but with a good workplace ethic and with good team support we get through the daily objectives. Amazing skills learned through SUPEX training such as business and team management. Hardest part of job is working long hours. Shifts are typically supposed to be 8 hours however salary employees can find themselves working up to 12 hour days or more when a big event or contract is in which is often. However with these contracts and events there is much to be learned. Most enjoyable part of the job is completing team goals and furthering training and knowledge of the team. Departments often over lap and work with each other. House keeping is by far the most helpful, friendly and accommodating staff,


Free lunches


Long hours
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The most enjoyable part of the job

The most enjoyable part of the job is the challenge of serving VIP and meeting famous celebrities who loves coming back to the hotel


Great Salary and Benefits


Not much to grow as an employee
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was doing the opening of the hotel

place very busy , short of staff, lots of jobs great staff have a great housekeeping manager was easy to work with her the paycheque was better that the last job


cafeteria for staff


long hours /overtimes
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fun place,rewards,excellent traning best for work

we have shift job . a lot of thing for my next level time to time promotion international level transfer to learn more about industry help to co workers. excellent training to them .focus on week points and polish the for their next assignment . every one ready to help you in ur hardest time every week something fun activity


free all time meals, travell allowence, medical facility, paid leave, free uniform, tex benifits


more hour job more money . for upselling some awards or beifts
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Introduction to hospitality industry

Great place to be in the entry of hospitality management and always providing opportunities for inner departmental growth with supportive management


free dinners


long hours
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Overall rating

Based on 783 reviews

Ratings by category

3.9 out of 5 stars for Work/Life Balance
3.9 out of 5 stars for Salary/Benefits
4.0 out of 5 stars for Job security/advancement
3.9 out of 5 stars for Management
4.1 out of 5 stars for Culture

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