Shangri-La Hotels and Resorts
4.3 out of 5 stars.
Get weekly updates, new jobs, and reviews

Shangri-La Hotels and Resorts Careers and Employment

About the company

  • Founded
  • Company size
    more than 10,000
  • Revenue
    $1bn to $5bn (CAD)
  • Industry
    Hotel & Travel Accommodation
  • Link
    Shangri-La Hotels and Resorts website
Learn more


Browse jobs by category

Food Preparation & Service

10 jobs


Salary estimated from 93 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 783 reviews and is evolving.



Server in Toronto, ON
on 8 February 2022
Amazing culture
An absolutely memorable place to work. I would recommend it to anyone looking to be in hospitality. The employees are extremely welcoming and everyone has a common calming essence about them.
Housekeeper/Laundry in Toronto, ON
on 12 February 2022
Staff move very fast its like a step up hotel.staff work for a year or two find a managment job.
Human resources very much feel you uncomfortable at job.No respect for hardworking people.staff who just doesn't want to work saythank you thankyou all day grow more in the company.
Service Leader in Toronto, ON
on 23 April 2021
Stressed Managers
Managers were squeezed by the Financial Director and they were constantly cutting down employees. This was before COVID-19. Lobby lounge staff always quit. They go through quite a lot of other mangers too. Work Culture of the corporation has to improve. Building infrastructure was poor for all operations.
Receiving Clerk in Toronto, ON
on 17 June 2020
Not the most inclusive environment
No opportunity for growth and favoritism was conspicuously rampant in the work culture/environment. My urge for advancement was never met and the work environment felt very secluded
Commercial Director in London, UK.
on 16 June 2020
Not an experience I enjoyed.
The brand sounds attractive but the culture I have experienced was toxic, bias, competitive in an unfair manner. A lot of negative disruption has been happening in an extremely short period of time resulting in having qualified people leaving slowly to be replaced by amateurs. The company lost a lot of its wonderful core values in the past 3 years.

What would you say about your employer?

Help fellow job seekers by sharing your unique experience.

Questions and answers

People have asked 14 questions about working at Shangri-La Hotels and Resorts. See the answers, explore popular topics, and discover unique insights from Shangri-La Hotels and Resorts employees.

See questions about:

  • Interviews
  • Working Culture
  • Benefits
  • Dress Code
  • Working Environment
  • Company Future
  • Hiring Process
  • Promotion
  • Work from Home
  • Working Hours

Interview insights

Insights from 59 Indeed users who have interviewed with Shangri-La Hotels and Resorts within the last 5 years.

Favourable experience
Interview is average
Process takes about a week

Interview questions

About your department.your experience about yourself Your aims

Shared on 4 September 2018

Work experience..educational background..personal strength and weaknesses..knowledge in kitchen work

Shared on 12 July 2018

About education, goals and past experience.

Shared on 30 December 2017

Common questions about Shangri-La Hotels and Resorts

People also viewed

  • Companies
  • Shangri-La Hotels and Resorts