Shangri-La Hotels and Resorts
4.3 out of 5 stars.
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Shangri-La Hotels and Resorts Careers and Employment

About the company

  • Founded
  • Company size
    more than 10,000
  • Revenue
    $1bn to $5bn (CAD)
  • Industry
    Hotel & Travel Accommodation
  • Headquarters
    Hong Kong, HK
  • Link
    Shangri-La Hotels and Resorts website
Learn more


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14 jobs


Salary estimated from 96 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 788 reviews and is evolving.



Server in Toronto, ON
on 8 February 2022
Amazing culture
An absolutely memorable place to work. I would recommend it to anyone looking to be in hospitality. The employees are extremely welcoming and everyone has a common calming essence about them.
Pastry Cook in Toronto, ON
on 3 August 2022
Some great people
Some great people but barely any advancement opportunities. Problems don’t really get solved. High manager turnover and staff are not trained well. Definitely not as refined as it should be
Housekeeper/Laundry in Toronto, ON
on 12 February 2022
Staff move very fast its like a step up hotel.staff work for a year or two find a managment job.
Human resources very much feel you uncomfortable at job.No respect for hardworking people.staff who just doesn't want to work saythank you thankyou all day grow more in the company.
Service Leader in Toronto, ON
on 23 April 2021
Stressed Managers
Managers were squeezed by the Financial Director and they were constantly cutting down employees. This was before COVID-19. Lobby lounge staff always quit. They go through quite a lot of other mangers too. Work Culture of the corporation has to improve. Building infrastructure was poor for all operations.
Receiving Clerk in Toronto, ON
on 17 June 2020
Not the most inclusive environment
No opportunity for growth and favoritism was conspicuously rampant in the work culture/environment. My urge for advancement was never met and the work environment felt very secluded

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Questions and answers

People have asked 14 questions about working at Shangri-La Hotels and Resorts. See the answers, explore popular topics, and discover unique insights from Shangri-La Hotels and Resorts employees.

See questions about:

  • Interviews
  • Working Culture
  • Benefits
  • Dress Code
  • Working Environment
  • Company Future
  • Hiring Process
  • Promotion
  • Work from Home
  • Working Hours

Interview insights

Insights from 65 Indeed users who have interviewed with Shangri-La Hotels and Resorts within the last 5 years.

Favourable experience
Interview is average
Process takes about a week

Interview questions

About your department.your experience about yourself Your aims

Shared on 4 September 2018

Work experience..educational background..personal strength and weaknesses..knowledge in kitchen work

Shared on 12 July 2018

About education, goals and past experience.

Shared on 30 December 2017

Common questions about Shangri-La Hotels and Resorts

Shangri-La Hotels and Resorts locations

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