Completely unorganized work enviroment, and unpaid overtime
field service technician (Former Employee) – Mississauga, ON – 22 August 2018
Managment doesn't know what its doing. You get handed a bunch of work in the morning, and by noon managment, or other people are calling you in a panic to fix some client issue you have no knowledge of. Which of course will add an extra hour to your already busy day. They pay you for 8 hours everyday, and you get a 1 hour lunch... BUT! you wont ever be able to take a full hour for lunch. You will be assigned more work than you could possibly finish in 8 hours, so you have to cut into your lunch, or stay late, or 2-3 times per week, both.
I will say, they do pay slightly better than average for entry level positions, but dont expect much upward movement after your probation. And expect to work between 8-16 hours for free every week. When you factor these things in, the starting pay doesn't look so good.
Also as a technician, they do not provide the parts or tools that you need to properly do your job. Overall Im sorry I wasted 8 months hoping things would improve.