Servicom-llc Canada Employee Reviews

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Terrible company
Sales ATT (Former Employee) –  Sydney, NS13 August 2018
Worked at the site in sydney and it was terrible. People and supervisors are great, upper management hasn't got a clue. More concerned about dialing hours than peoples health. Missing bonus money every pay, when you get paid that is. Wouldn't recommend this place to anyone
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Great working environment, Great Co-Workers
Sales Representative (Current Employee) –  Sydney, NS27 February 2018
Servicom is a great place to work, the overall environment is pleasant. The people who work there are great to work with. The management at Servicom is also great to work with. Overall a great place to work.
Pros
Benefits, Incentives, and Bonus
Cons
Long hours
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Very laid back job.
Onstar Advisor (Former Employee) –  Sydney, NS18 May 2017
The job is laid back. Everyone is fairly easy to get along with there are so management issues in my opinion that should be addressed in the future but all around I think it's worth working at.
Pros
Flexible hours, can make up missed time
Cons
Sometimes unfair
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Unless I'm desperate, I'll never go back
Customer Sales Representative (Former Employee) –  Sydney, NS21 April 2017
Management walk the aisles yelling at their teams to get sales(loud enough that customers on the phone hear). Unrealistic expectations are placed upon staff. They take every opportunity to pull back monetary bonuses earned through sales. Facility is not cleaned well. No OHS in place. Apply as a last resort only.
Pros
Regular pay cheque
Cons
Terrible management. Unclear escalation path. Stressful environment. Dirty building
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Poor people skills
CSR - Customer Service Representative (Former Employee) –  Sydney, NS11 April 2017
Was well trained for the job. Account was something to believe in. Promoted staff was not sufficiently trained. They lacked knowledge in coaching and speaking skillls.
Pros
Sundays off
Cons
2 breaks in an 8 hour shift. Poor management
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not the place for me
Call Centre Agent (Former Employee) –  Sydney, NS25 March 2017
i didnt like working there but that is becasue i dont like to sit down all day and talk on the phone i am i more of a hands on person, but may be good for someone who just likes to sit all day and talk on the phone
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Fun and easy
Telemarketer (Former Employee) –  Sydney, NS26 November 2016
Fun environment easy work/pay is pretty good.
Friendly staff. Although I was trained properly I was able to pick up on the job and perform my tasks well and with ease.
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Overall rating

2.9
Based on 8 reviews
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30
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Ratings by category

2.9Work/Life Balance
2.9Salary/Benefits
2.3Job Security/Advancement
3.1Management
2.1Culture

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