ServiCom, LLC Employee Review

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Great staff
Call Centre Agent/ Quality Control (Former Employee) –  Sydney, NS29 October 2012
Love to talk as a rule so talking on the phone would be one of my specialites.....The best part of it was knowing they couldn't see you or you them...so if it was a nasty call ...finish it up and move onto the next one. Great staff and managers,,,still keep in contact with alot of the staff there. Learned alot about computers there and how other companies are run.Great experience for sure.
Pros
extra money
Cons
long long days...worked 8 to 5 at ctc then 6 to 9 at sericom
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Good place to work but agitating not getting sales.
Call Centre Agent (Current Employee) –  Sydney, NS22 April 2018
Good place to work , benefits and wages are great.
Supervisors are helpful.

Most Frustrating part, getting voicemails all day and not getting sales.
Pros
Bonus, Incentives
Cons
Dialing customers that have already been put on do not call list.
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It’s hard to have a life working there
Call Centre Agent (Former Employee) –  Sydney, NS20 April 2018
It’s hard to have a life working there, you only get 20 minutes for lunch and they have over 600 people who eat in that building so there’s never anywhere to sit at lunch, you can eat at your desk or have drinks
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Overall rating

3.2
Based on 208 reviews
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Ratings by category

3.1Work/Life Balance
3.0Salary/Benefits
2.9Job Security/Advancement
2.9Management
3.0Culture

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