Serco Group
3.5 out of 5 stars.
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Customer Service Representative hourly salaries in Canada at Serco Group

Job Title
Average salary
$20.58 per hour
Above national average

Salary estimated from 7 employees, users, and past and present job advertisements on Indeed in the past 36 months.

Compare all Customer Service Representative salaries in Canada

Reviews about Pay & benefits for Customer Service Representative at Serco Group

Relaxed work environment

Good place to work with. You learn a lot while u work but there are No growth opportunities. Management doesnot care for the benefits of the employees. Its a unionized job so your job is safe.
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Challenging and Diverse Environment

The job can be stressful and every situation can be different so there is a lot to remember. The pay is OK but the increases take a long time. Being part time, there is a lot of variation to weekly hours worked.
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Pembroke is toxic

Was hired PT min 24hrs per week, they drop you week to week 9hrs sometimes. Management was poor. Playing staff against one another very toxic place. I worked and qualified for my benefits never got them asked management over 8 months all I heard was “I’ll look into that” great pay if hours are with it otherwise it’s worse than min wage .. my location pembroke was horrible!!


The public! Dealing with customers was my highlight


Management and a certain co-worker
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See all Serco Group Customer Service Representative reviews about Pay & benefits

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How much does a Customer Service Representative make at Serco Group in Canada?

Average Serco Group Customer Service Representative hourly pay in Canada is approximately $20.58, which is 25% above the national average.

Salary information comes from 251 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months.

Please note that all salary figures are approximations based upon third party submissions to Indeed. These figures are given to the Indeed users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

  • Serco Group
  • Salaries
  • Customer Service Representative