Serco Group
3.5 out of 5 stars.
Get weekly updates, new jobs, and reviews

Serco Group Customer Service Representative hourly salaries in Canada

Job Title
Location
30% Above national average
Salary estimated from 42 employees, users, and past and present job advertisements on Indeed in the past 36 months.Last updated: June 28, 2021

Job openings matching Customer Service Representative in Serco Group

  1. Stoney Creek, ON
    Escalates customer concerns and redirects customers to other government agencies, when required. Provides information and assistance related to driver…
    5 days ago
  2. Brampton, ON
    Escalates customer concerns and redirects customers to other government agencies, when required. Provides information and assistance related to driver…
    24 days ago
  3. Mississauga, ON
    Escalates customer concerns and redirects customers to other government agencies, when required. Provides information and assistance related to driver…
    10 days ago
  4. Orillia, ON
    Escalates customer concerns and redirects customers to other government agencies, when required. Provides information and assistance related to driver…
    7 days ago
See all jobs matching Customer Service Representative in Serco Group
Reviews about Pay & benefits for Customer Service Representative at Serco Group
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Relaxed work environment
Good place to work with. You learn a lot while u work but there are No growth opportunities. Management doesnot care for the benefits of the employees. Its a unionized job so your job is safe.
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Challenging and Diverse Environment
The job can be stressful and every situation can be different so there is a lot to remember. The pay is OK but the increases take a long time. Being part time, there is a lot of variation to weekly hours worked.
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
A poor company to work for
Work environment stressful, no support from management, extensive travel involved, not fair distribution of workload between staff. Hopefully you'll be a favourite, if not watch out. Management from supervisors to top of company not good. It's a shame, the wages are decent, but no job security. You'll get sent home all the time when it's quiet so don't actually think just because your full time or you have seniority that you will work a full week. You will have to work weekends in the summer, mandatory overtime and sent home in the winter. It's constantly an unpleasant environment. the reviews I read on hear none of them are from Serco DES all different parts of the company from all over the world. so take them with a grain of salt, company is not run the same everywhere.
Pros
decent wages
Cons
horrible environment, stressful, lacks job security, bad management
Was this review helpful?
See all Serco Group Customer Service Representative reviews about Pay & benefits

How much should you be earning?

Tell us about you and get an estimated calculation of how much you should be earning and insight into your career options.

More Serco Group Customer Service salaries

8 salaries reported
3 salaries reported
One salary reported
One salary reported

How much does a Customer Service Representative make at Serco Group in Canada?

Average Serco Group Customer Service Representative hourly pay in Canada is approximately $21.11, which is 30% above the national average.
Salary information comes from 293 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months.
Please note that all salary figures are approximations based upon third party submissions to Indeed. These figures are given to the Indeed users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.