Serco Group
3.5 out of 5 stars.
Get weekly updates, new jobs, and reviews

Serco Group Pay & benefits reviews

Review this company
Job Title
Location

Ratings by category

Clear
3.4Work-life balance
3.3Pay & benefits

Sort by

HelpfulnessRatingDate
Found 8 reviews matching the searchSee all 3,961 reviews
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture

Not a bad place

Indeed featured review

The most useful review selected by Indeed
If you like being on the phone all day it’s a great job for you. Pay is great and benefits as well! Always job openings available and room for raises.
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture

Stay away, toxic environment and culture.

Toxic work environment. The problem lays in upper management with a huge disconnect to what actually happens in the work place. Government policy goes out the door to cater to anyone who complains. Staff are unhappy at their job and stressed. The pay is decent but you will have to give up your life as you’re expected to be available Monday to Saturday from open to close however, you’re not guaranteed to get full time hrs and or benefits for all your commitments

Pros

It’s a paycheque

Cons

Toxic environment, no support or chance to grow, unreasonable expectations, unorganized, work/life balance, winter layoff/reduced hours, favouritism, no incentives, dealing with the public
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture

Relaxed work environment

Good place to work with. You learn a lot while u work but there are No growth opportunities. Management doesnot care for the benefits of the employees. Its a unionized job so your job is safe.
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture

Good to learn new things in life.

Good start as a career but not worth it.Greater risk of life ,no benefits and less pay.Stressful atmosphere ,target based job.Trainers are good and they teach you how to deal with complicated situations.

Pros

Good timing

Cons

Target based
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture

Challenging and Diverse Environment

The job can be stressful and every situation can be different so there is a lot to remember. The pay is OK but the increases take a long time. Being part time, there is a lot of variation to weekly hours worked.
Was this review helpful?

Rate your recent company

Share your experience to help others

Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture

nice company but low pay

nice collegues, good environment. take too long time to check my background before hiring. but the salary is lower than the industry average, at least for developers.
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture

Driver Examiner: Stressful and unappreciated.

The pay is very good but there are hardly any benefits if pt. There are hardly any advancement opportunities if you are a driver examiner. The work itself is easy but it is very stressful. You almost have to work overtime everyday and it is extremely frustrating. Its always management against employees and it is a very harsh work environment.

Pros

Good pay, monthly potluck

Cons

overtime, stressful, management
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture

A poor company to work for

Work environment stressful, no support from management, extensive travel involved, not fair distribution of workload between staff. Hopefully you'll be a favourite, if not watch out. Management from supervisors to top of company not good. It's a shame, the wages are decent, but no job security. You'll get sent home all the time when it's quiet so don't actually think just because your full time or you have seniority that you will work a full week. You will have to work weekends in the summer, mandatory overtime and sent home in the winter. It's constantly an unpleasant environment. the reviews I read on hear none of them are from Serco DES all different parts of the company from all over the world. so take them with a grain of salt, company is not run the same everywhere.

Pros

decent wages

Cons

horrible environment, stressful, lacks job security, bad management
Was this review helpful?

Jobs at Serco Group

See more jobs

Want to know more about working here?

Ask a question about working or interviewing at Serco Group. Our community is ready to answer.Ask a Question

Overall rating

3.5

Based on 3,961 reviews
5
1K
4
1.2K
3
930
2
351
1
493

Ratings by category

3.4Work/Life Balance
3.3Salary/Benefits
3.1Job security/advancement
3.1Management
3.3Culture
  • Companies
  • Serco Group
  • Employee reviews
  • Pay & Benefits