Serco Group
3.5 out of 5 stars.
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Serco Group Employee Reviews for Customer Service Supervisor

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3.4Work-life balance

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Found 3 reviews matching the searchSee all 3,993 reviews

Fantastic

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Good company that look after of his people. provided opportunity for their people to grow. Have an open door policy. Provides annual appraisal and benefits. Provides recognition on people’s hard work. Provide the updated work related trainings to their people Work and life balance.

Pros

Good benefits

Cons

Load of works
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Best company to work with

Thank you Serco for an opportunity to work with you. Working with Serco has given me an opportunity to learn and advance my career.I'm looking forward to work with you again in the future.Regards

Pros

Best HR and training departments ever

Cons

None
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Call Supervisor

A typical day in the office is dealing with high rate customer and meeting first call resolution I need to ensure that the client leaves the phone call feeling as though the resolution as been met and that if needed we can be approached again.
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Overall rating

3.5

Based on 3,993 reviews
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4
1.2K
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934
2
357
1
505

Ratings by category

3.4Work/Life Balance
3.3Salary/Benefits
3.1Job security/advancement
3.1Management
3.3Culture
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