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Serco Group
3.5 out of 5 stars.
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Serco Group Employee Reviews in London, ON

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3.4Work-life balance

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Found 2 reviews matching the searchSee all 3,856 reviews
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Great Company

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I enjoyed helping customers face to face, learning the computer system, unfortunately, my learning skills were not adequate according to the London Office Manager.

Pros

Good Pay

Cons

Discrimination against my learning disabilities
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Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture

Stay away, toxic environment and culture.

Toxic work environment. The problem lays in upper management with a huge disconnect to what actually happens in the work place. Government policy goes out the door to cater to anyone who complains. Staff are unhappy at their job and stressed. The pay is decent but you will have to give up your life as you’re expected to be available Monday to Saturday from open to close however, you’re not guaranteed to get full time hrs and or benefits for all your commitments

Pros

It’s a paycheque

Cons

Toxic environment, no support or chance to grow, unreasonable expectations, unorganized, work/life balance, winter layoff/reduced hours, favouritism, no incentives, dealing with the public
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