Serco Group
3.5 out of 5 stars.
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Interviews at Serco Group

Here’s what others thought about the interview process at Serco Group.
Interview experience
Based on 43 interviews
Average
Interview difficulty
Based on 42 interviews
Medium
Interview process length
Based on 40 interviews
About a week

Interview process at Serco Group

Overall experience

On a scale of 1-10 where 1 is Poor and 10 is Excellent, their rating is 6.

On a scale of 1-10 where 1 is Easy and 10 is Difficult, their rating is 5.

Interview process length
About a week
25%
About two weeks
23%
More than one month
20%
About a month
18%
About a day or two
15%
Most reported steps
On-site interview
71%
Phone call/screening
66%
Background check
51%
Written test
37%
Problem solving exercises
24%
Least reported steps
Other
10%
Take-home/sample work
7%
They have no interview
2%

What candidates say about the interview process at Serco Group

  • A questions and answers from the interviewer to the applicant, related to the designation I'm applying for.
    Shared on 8 August 2017 - Housekeeper - Saudi arabia
  • You should be good in your communication skills and should know about call center industry and how it work.
    Shared on 4 May 2017 - Senior Customer Service Executive - India

Interview questions at Serco Group

Commonly asked questions, as reported by candidates

  • In my previous work experience prior to becoming part of Serco, how will I use my skills in serving the new job that I applied for?
    Shared on 29 March 2019 - Station Agent / Customer Service Agent - Dubai
  • Didn’t really ask a lot of questions only how to handle people who don’t speak the same language or conflict with people. Lots of scenario questions.
    Shared on 11 August 2018 - Driver Examiner - Newmarket, ON