Serco Group
Happiness score is 43 out of 100
3.4 out of 5 stars.
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Interviews at Serco Group

Here’s what others thought about the interview process at Serco Group.

Interview experience

Based on 73 interviews
Average

Interview difficulty

Based on 71 interviews
Medium

Interview process length

Based on 68 interviews
About a week

Interview process at Serco Group

Overall experience

On a scale of 1-10 where 1 is Poor and 10 is Excellent, their rating is 5.

On a scale of 1-10 where 1 is Easy and 10 is Difficult, their rating is 5.

Interview process length
About a week
26%
About two weeks
25%
More than one month
19%
About a month
16%
About a day or two
13%
Most reported steps
Phone call/screening
67%
On-site interview
61%
Background check
54%
Written test
40%
Problem solving exercises
24%
Least reported steps
Presentation
7%
Take-home/sample work
6%
They have no interview
3%

What candidates say about the interview process at Serco Group

  • Daily contact since the interview for about 4days then they disappeared after they took my personal information including my driving license number, and personal address!
    Shared on 7 July 2022 - Driver Supervisor - Ontario
  • A questions and answers from the interviewer to the applicant, related to the designation I'm applying for.
    Shared on 8 August 2017 - Housekeeper - Saudi arabia
  • You should be good in your communication skills and should know about call center industry and how it work.
    Shared on 4 May 2017 - Senior Customer Service Executive - India
Read more about the interview process at Serco Group

Interview questions at Serco Group

Commonly asked questions, as reported by candidates

  • In my previous work experience prior to becoming part of Serco, how will I use my skills in serving the new job that I applied for?
    Shared on 29 March 2019 - Station Agent / Customer Service Agent - Dubai
  • Didn’t really ask a lot of questions only how to handle people who don’t speak the same language or conflict with people. Lots of scenario questions.
    Shared on 11 August 2018 - Driver Examiner - Newmarket, ON

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