Serco Group
Happiness score is 40 out of 100
3.4 out of 5 stars.
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Serco Group Careers and Employment

Work happiness

Scores based on about 13 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel they often learn something at work?
Do people feel they can get support and encouragement from colleagues at work?

About the company

  • CEO
    Rupert Soames
    67%
    approve of Rupert Soames's performance
  • Founded
    1987
  • Company size
    more than 10,000
  • Revenue
    $1bn to $5bn (CAD)
  • Industry
    Government & Public Administration
  • Headquarters
    Serco UK Enterprise House 11 Bartley Wood Business Park Bartley Way, Hook Hampshire, RG27 9XB Serco Belgium Avenue de Cortenbergh 60 1000 Brussels ​Belgium
  • Link
    Serco Group website
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Jobs

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Customer Service

47 jobs

Salaries

Salary estimated from 1.1K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 4.2K reviews and is evolving.

2.2220183.1120192.4220201.8020211.602022

Reviews

Business Improvement in Toronto, ON
on 10 May 2022
Average place. Would recommend it if you're looking for a paycheck. Not much more to offer.
Very informal environment. If you're in the right department your manager will support you. Operations are very demanding and stressful to work for. Would recommend if you're looking for job stability and a paycheque.
Logistics in Happy Valley-Goose Bay, NL
on 26 May 2022
Toxic employer
This company does not care about the employees unless you are in the administrative section and management.Very tight budgeted, will do anything to save money off the backs off employees.A typical foreign company that only cares about making profits and not caring about employees at all!Would definitely not recommend!
Customer Service Agent 3 in Stratford, ON
on 17 May 2022
it's Ok place to work
Stress day as soon as it opens. You learn a lot in a matter of weeks. BUT is it enough...NO. There's always something new. What you learn in training is totally different from what you encounter. Is it enough training....? No... CSR are the front core of the company. They provide support thru out the whole process in obtaining an adult Identification or motorize vehicle. Culture is greatMeeting new people and helping applicants succeed in getting their licenseIt's really stressful as well if you don't receive no support or help if you have question. Sometimes you tend to forget, and you always need that second opinion to do the job right. Advacement...? Not for a long time. you'll need to put in the time for that!
MECHANIC in NFLD
on 6 February 2022
This military contractor is like a sinking ship you can not wash the decks of this sinking ship.
They are a cheap military contractor what do you expect from the feds in ottawa they love them they have one objective to run a military base on a shoestring budjet and make the civilians do the work the military do not want to do or do not know how to do is more like it do not have anything to do with this company they are a joke
Sales Associate in Newmarket, ON
on 21 January 2022
Watch your phone bill... They are in the usa. Long distance charge on phone bill.. :-( :-(
Not organized at all... They are calling from USA Long distance CHARGE ????Keep on looking No job security No guarantee hoursShouldn't have to pay anything before starting a job.

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Questions and answers

People have asked 22 questions about working at Serco Group. See the answers, explore popular topics, and discover unique insights from Serco Group employees.

See questions about:

  • Working Hours
  • Interviews
  • Part Time Jobs
  • Background Check
  • Benefits
  • Hiring Process
  • Working Culture
  • CEO
  • Dress Code
  • Job Opportunities
  • Work Life Balance

Interview insights

Insights from 73 Indeed users who have interviewed with Serco Group within the last 5 years.

Average experience
Interview is average
Process takes about a week

Interview questions

In my previous work experience prior to becoming part of Serco, how will I use my skills in serving the new job that I applied for?

Shared on 29 March 2019

Didn’t really ask a lot of questions only how to handle people who don’t speak the same language or conflict with people. Lots of scenario questions.

Shared on 11 August 2018

Common questions about Serco Group

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