Serco Group Careers and Employment

Work wellbeing

Results based on 34 responses to Indeed's work wellbeing survey.

Work wellbeing score is Low, 62 out of 100

Happiness

How enjoyable people find their day-to-day life at work

Below average

Purpose

How meaningful people find their work

Low

Satisfaction

How content people feel with the way things are at work

Below average

Stress-free

How manageable people find their work stress

Low

About the company

CEO
Mark Irwin
67%
approve of Mark Irwin's performance

Founded
1987
Company size
more than 10,000
Revenue
$1,3bn to $6,4bn (CAD)
Industry
Business Consulting
Headquarters
16 Bartley Wood Business ...
Link
Serco Group website

Serco is one of the world’s largest providers of public services to governments, employing over 50,000 people in over 20 countries. The services we provide are often of critical importance to the communities and nations we serve.

Serco operates in six sectors of public service provision: Health, Transport, Justice, Immigration, Defense, and Citizens Services. Sometimes we are supporting people at troubled times in their lives, be they unemployed, refugees fleeing persecution, or in prison. In other parts of our business, we are running some of the most advanced train services in the world, delivering essential support to armed forces, keeping hospitals safe and operational around-the-clock, and providing environmental services.

Learn more

Jobs

Browse jobs by job title

Customer Service Representative

32 jobs

Examiner

21 jobs

Naval Architect

6 jobs

Marine Engineer

5 jobs

Browse jobs by location

Ottawa, ON

22 jobs

Toronto, ON

12 jobs

Goose Bay, NL

9 jobs

Brampton, ON

5 jobs

Downsview, ON

5 jobs

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Salaries

Salary estimated from 1.4K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 4.7K reviews and is evolving.

Explore reviews by category

Reviews

Prison Custody Officer in London and Bristol

on 7 August 2023

The job was Prison custody Officer

Court managers are amazing because they know the job you can get a management position in the court without first being a PCO. Some times the day can drag sometimes it’s insane every site is understaffed and all officers are underpaid. The company does not pay overtime or give any incentives to employees for anything extra. Turn up clock in and clock out is most people’s attitude. The compa...

Customer Service Representative in Mississauga, ON

on 15 September 2023

Generally good pay, fast paced environment

I have been working here 6 years. Pros - decent pay, good hours. You can make alot of friends/colleagues.Good to put on your resume, you learn a lot of skills. Cons - management, management, management. It is near to impossible to get a full time position so if you're looking for part time, this place is better for that.

Driver Examiner in Peterborough, ON

on 12 September 2023

Good pay

Good pay, decent benefits. Only apply if you like working with the public. There is room for career advancement. Being low on the seniority list is rough as they can and will send you anywhere in ontario

Customer Service Representative in Canada

on 2 June 2023

Good place to work

Good colleagues to work with, team leader are caring and if one adheres to the standard protocols, all is good. Senior management does not intrude into team work as long as quality standards are met.

Customer Service Agent in London, ON

on 15 May 2023

Prestigious job I’ve ever held

I’m blessed to have that job. It was very prestigious job I’ve ever had. Had to leave due to personal reasons but still been applying for that job. Will go for it in a heartbeat if given just 1 chance. Will keep trying and knocking door.Very helpful staffs and manager. K and P (don’t know if I can mention their name) were very supportive and helpful. Humble and down to earth, very approachable an...

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Questions and answers

People have asked 30 questions about working at Serco Group. See the answers, explore popular topics, and discover unique insights from Serco Group employees.