Sephora Employee Reviews

What is the best part of working at the company?Learning and development opportunities for all employees. Internal promotions are achievable through in-depth training programs What is the most stressful part about working at the company?The inconsistency of the work schedule, which is common for retailWhat is the work environment and culture like at the company?The Teams are family to each other, many friendships are formed. They become each other's coaches, mentors and biggest supporters.What is a typical day like for you at the company?There isn't a typical day! Every one is different, it's a fast paced, client focused environment. You interact with people from every walk of life at every age and stage.

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Dont recommend

Beauty Advisor (Former Employee) - Vaughan, ON - 1 December 2023

Not a good place to work. The management is very disrespectful and does favouritism. They also wouldnt let me break my fast during ramadan even tho i was starving and had religious reasons

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Insights into Sephora

Based on 233 survey responses

What people like

Supportive environment
Feeling of personal appreciation
Ability to learn new things

Areas for improvement

Support from manager
General feeling of work happiness
Trust in colleagues

Great Learning Environment

Sales Associate (Current Employee) - Toronto, ON - 30 November 2023

Loved working here. Great working environment and tons of opportunities to grow. The people are great and the customers were great. I felt like I went to work to have fun. !

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high stress environment

Beauty Advisor (Current Employee) - Toronto, ON - 28 November 2023

high stress environment with lack of livable pay. You'll be worked like a dog and penalized but no encouragement from management team. You will not feel that it is a rewarding job

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Unprofessional & Disrespectful Management

Stage Experience Lead (Former Employee) - Regina, SK - 20 November 2023

Working at Sephora for over a year was toxic. Do not recommend to anyone. Management over works their employees and doesn’t care about work life balance. The girls who work there are very catty and cliquey, it was the most toxic environment I have ever witnessed. You are constantly pitted against your coworkers. Management only respects who plays fake with them. Hard work and care for your job is not enough.

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Productive and fun workplace

Social Media Coordinator (Current Employee) - Toronto, ON - 16 November 2023

Sephora Canada is a fantastic workplace. The structure is great, fostering a united and polite team. The work is dynamic and high-level, making it a truly enjoyable experience.

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Toxic

Beauty Advisor (Former Employee) - Vaudreuil-Dorion, QC - 15 November 2023

Working at Sephora is awful and toxic. Do not recommend to anyone. Management over works their employees and doesn’t care about work life balance. The girls who work there are very catty and cliquey, it was the most toxic environment I have ever witnessed. You are constantly pitted against your coworkers

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Maybe not for me

Beauty Advisor (Former Employee) - Ottawa, ON - 14 November 2023

Depends what are you looking for. Salary not worst, but no life balance, for example go to bathroom when you want, drink water in store… as for me is crazy conditions

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Fun to work there but not good management

Beauty Advisor (Former Employee) - Toronto, ON - 14 November 2023

I loved my time at Sephora but management plays favourites and head office is very controlling. Also, the possibility of moving up in the company is very minimal and will take about 15 years to get into a position of high significance

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productive and fum work place

Beauty Advisor (Former Employee) - York Mills, ON - 10 November 2023

Very nice environment, little crowded , good sale , Management is good. we can learn under pressure. Fun to work . Flexible timing, wages not much. Good hours

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Jobs at Sephora

Operations Consultant

Operations Consultant

Abbotsford, BC

1 day ago

Fun place to work

Skin Care Consultant (Current Employee) - Toronto, ON - 8 November 2023

I really like working at Sephora especially as a skincare advisor. I get to speak to clients all day about my passion. We get a great discount and incentives as well as networking and meeting so many new people everyday.

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Horrible management

Operations Consultant (Former Employee) - Windsor, ON - 7 November 2023

It is so cliquey in leadership, store directors & head office employees. The company treats so many employees so poorly, on the regular. It's honestly ridiculous.

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Exploitive MLM

Stage Experience Lead (Former Employee) - Victoria, BC - 3 November 2023

There is no work life balance, management can be super toxic and you are on your feet for 40 hours a week. Staff are underpaid and over worked. Inclusivity and social justice is just performative to boost sales. Profit over people is the driving adgenda, despite propaganda that suggests otherwise.

Pros

some of the people I worked with became life long friends, mostly because of share trauma from working there LOL

Cons

see above

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Good but stressful

Beauty Advisor (Former Employee) - Winnipeg, MB - 27 October 2023

Overall a pretty good place to work with an employee discount and gratis.Your shift requires you to stand for long periods of time, and would constantly be told to approach customers. Quite a "pushy" environment in terms of making sales.

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Bad Management & Stressful Work Environment

Beauty Advisor (Former Employee) - Sephora Montreal - 24 October 2023

The strangest part of the job was that I was constantly being asked by management to follow people around the store who were suspected of stealing. After a while, it became obvious that almost all store visitors were suspected of stealing. And being a security guard was not part of my job description. I understand that theft at Sephora is a big problem, but I simply wasn't hired to deal with that. I wouldn't have accepted the job otherwise. In addition to this, the store managers often yelled at Beauty Advisors. I also didn't get enough training before having to sell products, and it would've helped to know more about the products before trying to convince people to buy them. In addition to this, the bag checks at the end of each shift were insulting. Having to empty my bag in front of all of the employees is a bit weird. Lastly, my schedule sometimes didn't make any sense. I would finish at 10pm on a Friday, which meant I got home at 11, and then I would have to be back at work at 8 or 9am on Saturday. I don't really understand what they were thinking when doing the schedule.

Pros

Free products, discounts on products

Cons

Bad management, stressful work environment, having to stalk clients

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Fun workplace

Beauty Advisor (Current Employee) - Ottawa, ON - 23 October 2023

Fun workplace, gratis is nice too. Im not a big fan of the unpaid breaks and bag checks however overall a great company to work fun. Pay is ok as well

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Yikes.

Operations consultant (Former Employee) - Winnipeg, MB - 18 October 2023

Work life balance was said to be an important part of the culture at Sephora. And yet, work was supposed to come first, your family to come second. Minimum wage pay, and nepotism ran rampant. Plus was learning about new or existing products and the gratis.

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Great Place to Work!

Beauty Advisor (Former Employee) - Toronto, ON - 18 October 2023

Felt super inclusive and was a great environment to work in. Managers were awesome and I loved working there. Coworkers were the best part of the job.

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good

Advisor (Former Employee) - Toronto, ON - 17 October 2023

good pay good benefits slow work culture, needs improvement management is helpful when needed not the greatest work culture, toxic in some department

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Fun FUN FUN

Beauty Advisor (Current Employee) - Toronto, ON - 11 October 2023

This is truly an amazing company with the added incentive of getting to try a bunch of new products. Management can be tricky with work with but overall the environment is fun and inviting. Gives you the opportunity to expand your knowledge in the beauty industry and make connections.

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Toxic Environment

Color Consultant (Former Employee) - Vancouver, BC - 8 October 2023

Managers have no leadership skills, they have their favourites and atmosphere is very high school and clique like. Everyone is pushed to sell whatever is the brand highlighted that week or month so there's no actual integrity or standing behind whatever you have to sell

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