Sephora Employee Reviews
Review this companyJob Title
All
Location
Canada586 reviews
Sort by
Found 586 reviews matching the searchSee all 6,033 reviews
Educational and fun in a fast paced industry
Retail Manager (Former Employee) - Halifax, NS - 26 April 2023
Featured review
Sephora selected this as a representative reviewWhat is the best part of working at the company? Learning and development opportunities for all employees. Internal promotions are achievable through in-depth training programs What is the most stressful part about working at the company? The inconsistency of the work schedule, which is common for retail What is the work environment and culture like at the company? The Teams are family to each other, many friendships are formed. They become each other's coaches, mentors and biggest supporters. What is a typical day like for you at the company? There isn't a typical day! Every one is different, it's a fast paced, client focused environment. You interact with people from every walk of life at every age and stage.
Was this review helpful?
Dont recommend
Beauty Advisor (Former Employee) - Vaughan, ON - 1 December 2023
Not a good place to work. The management is very disrespectful and does favouritism. They also wouldnt let me break my fast during ramadan even tho i was starving and had religious reasons
Was this review helpful?
Insights into Sephora
What people like
- Supportive environment
- Feeling of personal appreciation
- Ability to learn new things
Areas for improvement
- Support from manager
- General feeling of work happiness
- Trust in colleagues
Great Learning Environment
Sales Associate (Current Employee) - Toronto, ON - 30 November 2023
Loved working here. Great working environment and tons of opportunities to grow. The people are great and the customers were great. I felt like I went to work to have fun. !
Was this review helpful?
high stress environment
Beauty Advisor (Current Employee) - Toronto, ON - 28 November 2023
high stress environment with lack of livable pay. You'll be worked like a dog and penalized but no encouragement from management team. You will not feel that it is a rewarding job
Was this review helpful?
Unprofessional & Disrespectful Management
Stage Experience Lead (Former Employee) - Regina, SK - 20 November 2023
Working at Sephora for over a year was toxic. Do not recommend to anyone. Management over works their employees and doesn’t care about work life balance. The girls who work there are very catty and cliquey, it was the most toxic environment I have ever witnessed. You are constantly pitted against your coworkers. Management only respects who plays fake with them. Hard work and care for your job is not enough.
Was this review helpful?
Productive and fun workplace
Social Media Coordinator (Current Employee) - Toronto, ON - 16 November 2023
Sephora Canada is a fantastic workplace. The structure is great, fostering a united and polite team. The work is dynamic and high-level, making it a truly enjoyable experience.
Was this review helpful?
Toxic
Beauty Advisor (Former Employee) - Vaudreuil-Dorion, QC - 15 November 2023
Working at Sephora is awful and toxic. Do not recommend to anyone. Management over works their employees and doesn’t care about work life balance. The girls who work there are very catty and cliquey, it was the most toxic environment I have ever witnessed. You are constantly pitted against your coworkers
Was this review helpful?
Maybe not for me
Beauty Advisor (Former Employee) - Ottawa, ON - 14 November 2023
Depends what are you looking for. Salary not worst, but no life balance, for example go to bathroom when you want, drink water in store… as for me is crazy conditions
Was this review helpful?
Fun to work there but not good management
Beauty Advisor (Former Employee) - Toronto, ON - 14 November 2023
I loved my time at Sephora but management plays favourites and head office is very controlling. Also, the possibility of moving up in the company is very minimal and will take about 15 years to get into a position of high significance
Was this review helpful?
productive and fum work place
Beauty Advisor (Former Employee) - York Mills, ON - 10 November 2023
Very nice environment, little crowded , good sale , Management is good. we can learn under pressure. Fun to work . Flexible timing, wages not much. Good hours
Was this review helpful?
Jobs at Sephora
Fun place to work
Skin Care Consultant (Current Employee) - Toronto, ON - 8 November 2023
I really like working at Sephora especially as a skincare advisor. I get to speak to clients all day about my passion. We get a great discount and incentives as well as networking and meeting so many new people everyday.
Was this review helpful?
Horrible management
Operations Consultant (Former Employee) - Windsor, ON - 7 November 2023
It is so cliquey in leadership, store directors & head office employees. The company treats so many employees so poorly, on the regular. It's honestly ridiculous.
Was this review helpful?
Exploitive MLM
Stage Experience Lead (Former Employee) - Victoria, BC - 3 November 2023
There is no work life balance, management can be super toxic and you are on your feet for 40 hours a week. Staff are underpaid and over worked. Inclusivity and social justice is just performative to boost sales. Profit over people is the driving adgenda, despite propaganda that suggests otherwise.
Pros
some of the people I worked with became life long friends, mostly because of share trauma from working there LOL
Cons
see above
Was this review helpful?
Good but stressful
Beauty Advisor (Former Employee) - Winnipeg, MB - 27 October 2023
Overall a pretty good place to work with an employee discount and gratis. Your shift requires you to stand for long periods of time, and would constantly be told to approach customers. Quite a "pushy" environment in terms of making sales.
Was this review helpful?
Bad Management & Stressful Work Environment
Beauty Advisor (Former Employee) - Sephora Montreal - 24 October 2023
The strangest part of the job was that I was constantly being asked by management to follow people around the store who were suspected of stealing. After a while, it became obvious that almost all store visitors were suspected of stealing. And being a security guard was not part of my job description. I understand that theft at Sephora is a big problem, but I simply wasn't hired to deal with that. I wouldn't have accepted the job otherwise. In addition to this, the store managers often yelled at Beauty Advisors. I also didn't get enough training before having to sell products, and it would've helped to know more about the products before trying to convince people to buy them. In addition to this, the bag checks at the end of each shift were insulting. Having to empty my bag in front of all of the employees is a bit weird. Lastly, my schedule sometimes didn't make any sense. I would finish at 10pm on a Friday, which meant I got home at 11, and then I would have to be back at work at 8 or 9am on Saturday. I don't really understand what they were thinking when doing the schedule.
Pros
Free products, discounts on products
Cons
Bad management, stressful work environment, having to stalk clients
Was this review helpful?
Fun workplace
Beauty Advisor (Current Employee) - Ottawa, ON - 23 October 2023
Fun workplace, gratis is nice too. Im not a big fan of the unpaid breaks and bag checks however overall a great company to work fun. Pay is ok as well
Was this review helpful?
Yikes.
Operations consultant (Former Employee) - Winnipeg, MB - 18 October 2023
Work life balance was said to be an important part of the culture at Sephora. And yet, work was supposed to come first, your family to come second. Minimum wage pay, and nepotism ran rampant. Plus was learning about new or existing products and the gratis.
Was this review helpful?
Great Place to Work!
Beauty Advisor (Former Employee) - Toronto, ON - 18 October 2023
Felt super inclusive and was a great environment to work in. Managers were awesome and I loved working there. Coworkers were the best part of the job.
Was this review helpful?
good
Advisor (Former Employee) - Toronto, ON - 17 October 2023
good pay good benefits slow work culture, needs improvement management is helpful when needed not the greatest work culture, toxic in some department
Was this review helpful?
Fun FUN FUN
Beauty Advisor (Current Employee) - Toronto, ON - 11 October 2023
This is truly an amazing company with the added incentive of getting to try a bunch of new products. Management can be tricky with work with but overall the environment is fun and inviting. Gives you the opportunity to expand your knowledge in the beauty industry and make connections.
Was this review helpful?
Toxic Environment
Color Consultant (Former Employee) - Vancouver, BC - 8 October 2023
Managers have no leadership skills, they have their favourites and atmosphere is very high school and clique like. Everyone is pushed to sell whatever is the brand highlighted that week or month so there's no actual integrity or standing behind whatever you have to sell
Was this review helpful?
Want to know more about working here?
Ask a question about working or interviewing at Sephora. Our community is ready to answer.Ask a QuestionOverall rating
5
2.1K
4
1.8K
3
1.2K
2
482
1
465
Ratings by category
3.5 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Salary/Benefits
3.3 out of 5 stars for Job security/advancement
3.3 out of 5 stars for Management
3.7 out of 5 stars for Culture
Questions about Sephora
- How often do you get a raise at Sephora?46 people answered
- What benefits does Sephora offer?22 people answered
- What is the promotion process like at Sephora?18 people answered
- What is a typical day like for you at the company?15 people answered
- Why would you want to work at Sephora?15 people answered
- How often do raises occur at Sephora?14 people answered
- What should you wear to an interview at Sephora?11 people answered
- What tips or advice would you give to someone interviewing at Sephora?10 people answered
- Does Sephora offer a dental plan? What does it cover?9 people answered
- What is the work-from-home policy at Sephora?9 people answered