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What should I expect to be asked in the phone interview

4 answers

  • Why do you want to work at Sephora? What is your previous retail experience? What is your availability? What would you do in (client situation)?

  • I believe it changes, i forgot what i was asked. Alot of questions like what would you do in this situation, please explain how to deal with customers, be prepared to have multiple interviews, I had about 4. 1 phone interview, 1 in person 1 on 1, 1 on the floor interview, 1 final 3 managers on 1 interview.

  • How are you with people?
    Name a time where you came in contact with a customer that was upset and how did you improve their experience after?

    What do you like in the workplace?

  • Why sephora?
    Brands you like

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