Employees are disrespected and treated very poorly
Run. Out of all the support agencies I've worked for, this one is by far the worst. In family programs, the families are allowed to treat employees like garbage and management does little to nothing about it. You're basically told to suck it up and make it work.
Long story short, I went on maternity leave, and two months before the end of it, I was told that I was getting transferred to another program 2 hours away from my home and my family, without my consent, and I was never given a reason why. I either had to drop everything and move my family 2 hours away, or I had to commute 2 hours in the snow belt to get to work, where I was offered even less hours than I originally had at my previous placement.
I begged them to find something closer, because I could not make it work, and I needed the money to support my daughter and help pay the bills. But it was physically impossible with a one year old baby, no daycare lined up and the small amount of money I would be making to commute 2 hours to work a 5 hour shift. They tried to accommodate me at the new location, but because of the policy stating that the families get the final say (which I think REALLY needs to be revised), there wasn't much else that could be done and this new location was my only option.
I was essentially forced to quit.