Second Cup
Second Cup Employee Reviews
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Second Cup
Barista/Cashier (Current Employee) – Markham, ON – 7 August 2018
A very relaxed environment, friendly staff and friendly guests who come into the store every, single, day.
If you find that your memory isn't the greatest, you might find that the memorization of latte's and drinks can be a challenge but with practice comes perfection!
If you find that your memory isn't the greatest, you might find that the memorization of latte's and drinks can be a challenge but with practice comes perfection!
Pros
Great environment, friendly staff
Cons
long hours.
Kind and friendly management team
Certified Barista (Current Employee) – St. John's, NL – 2 August 2018
Awesome place to work. Fast paced for the most part. Friendly staff and customers are the best! Started working for Second cup years ago and they are all about customer service. Wonderful training provided as well.
Pros
FREE drinks while working
Great casual job depending on your location and coworkers
Barista, Shift Manager (Former Employee) – Toronto, ON – 19 July 2018
It was a routine job with a good amount of job security, not too much thought, good customer service experience easily relatable to other work. Fun culture, hard to do shifts all over the place shedule-wise and sometimes late then early. Sense of control and stability was the best aspect.
Pros
Free drinks
Cons
sometimes long hours and short breaks.
Good place to learn the trade
Barista/Shift Supervisor (Former Employee) – Ottawa, ON – 17 July 2018
I learned a lot working for Second Cup, however you work by yourself A LOT. I would close by myself for 4 hours. It depends on your franchise owner. There is little to no consistency between stores.
Good as a first job experience
Barista (Current Employee) – Mississauga, ON – 3 July 2018
Typical day job, time in time out
Fun while at work
Learned a lot in making beverages to be served to the customers
Easy job to do
I find it hard if people doesn't really like the job and will hard for them to learn
Fun while at work
Learned a lot in making beverages to be served to the customers
Easy job to do
I find it hard if people doesn't really like the job and will hard for them to learn
good workplace
Barista/cashier (Current Employee) – Ottawa, ON – 2 July 2018
Not the best work experience I have had but that always depends on location.our location did not benefit from average second cup perks.
I think it was because it was compass group not run by the actual second cup brand.
I think it was because it was compass group not run by the actual second cup brand.
Pros
free coffee and sandwich on break
Cons
no tips
Fairly easy job; company needs better marketing strategies
Barista/Cashier (Former Employee) – Brampton, ON – 11 June 2018
Management is easy to talk to, flexible and respectful. However, when it comes to employee versus customer, management mostly sides with customer despite going against working safety standards.
Workplace culture is very professional
Barista and Cashier and Third Key (Former Employee) – Toronto, ON – 23 May 2018
While I was working at SC I'm usually alone for most of my shift that means I get to do everything from the cash register to wiping the tables. Its not hard and the best part of it is that I get to do all the drinks which is fun. Management is okay and very professional except they don't raise salaries that often.
Pros
some free drinks and you can mix and match
Cons
loooong hours of standing
productive and fun team to work with
Barista (Current Employee) – Calgary, AB – 21 May 2018
At second cup the management is very understanding and is easy, and fun to work under. The culture created by the management and other staff makes it a fun place to work at and made it easy to server the customers with a smile.
Pros
Good management good coffee at break and talking with the regular customer
Cons
stressful when its busy for a while
Great place to develop communication and customer skills
Barista (Current Employee) – Toronto, ON – 15 May 2018
A great environment with a fun culture. Managers are very accommodating and understanding. Staff are friendly and cooperative. Overall a good work experience.
Pros
great staff
Cons
long hours
Fun and supportive work environment
Multi-Unit Manager (Former Employee) – St. John's, NL – 3 May 2018
Enjoyed working for Second Cup. Would recommend this company to anyone looking for barista lifestyle or experience. Owner was very encouraging ans supportive.
Pros
Flexible hours
Best Student Job in the Market
Barista (Former Employee) – Edmonton, AB – 27 April 2018
The management is extremely understanding and caring. Amazing, flexible schedule and good pay. A very good year round job for students. The cafe has an amazing atmosphere and friendly clients so if you are looking to improve your social skills and customer service, this is the job for you.
Pros
Good food and drinks discounts, flexible hours, amazing management.
it was a fast paced job and was not hard to become good at
Barista and Cashier (Former Employee) – Ottawa, ON – 17 April 2018
it was a very repetitive job and you become quite good at it quickly. i did not like the pay i received and you are almost stuck in the same position forever.
Positive atmosphere created by the employees and customers.
Barista (Former Employee) – Toronto, ON – 8 April 2018
A typical day at work is setting up shop for customers, and making sure everything up to code and proper design. Clean the windows, floors, and tables. Help and and create small talk with customers. Also, the management was great, always understanding my needs and always fair with their workers. The only hard part of the job is working fast along side working with high quality under pressure. The best part of the job is the positive atmosphere, where people come out to have a cup of coffee and and relax.