Second Cup
Happiness score is 55 out of 100
3.6 out of 5 stars.
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Second Cup Careers and Employment

Work happiness

Scores based on about 71 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel they are appreciated as a person at work?
Do people feel they can get support and encouragement from colleagues at work?

About the company

  • Company size
    201 to 500
  • Revenue
    $30m to $130m (CAD)
  • Industry
    Restaurants & Food Service
  • Headquarters
    Mississauga, CA
  • Link
    Second Cup website
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6 jobs


Salary estimated from 627 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 550 reviews and is evolving.



Barista in Toronto, ON
on 31 October 2022
Free food, minimum wage, no room for growth
Loved my coworkers. Loved the teamwork. Loved the free food. Just no room for advancement. No paid time off. But manager was flexible about time off schedule if you give advanced notice.
Barista in Montréal, QC
on 11 January 2023
Good coffee
Good service and nice employees, very helpful, good coffee and espresso. Flexible schedule day, evening and week end. Good for a student who eant to work part time
Barista in Québec City, QC
on 30 December 2022
Very Good job for a student
the manager is very friendly and easy to get along with, the environment is very positive overall. The tips are really good too. Really good summer job or as a student
Barista/Cashier in Mascouche, QC
on 5 December 2022
Great team and relaxed work environment
The free coffee was a great plus, and my team was amazing. It's a cool place to work at, and you get to learn something new everyday!
Barista in Montréal, QC
on 18 November 2022
OK for a temporary job, horrible management
It's a fast-paced environment and can be stressful during rush hours and when dealing with rude customers, but other than that the job itself is pretty straightforward. Minimum wage and tips are usually good. You get to meet nice people and some coworkers you can get along with.However, management is insufferable, at least at my location. They barely provide any training at all and expect us to learn on the go, so the quality of drinks and service is extremely inconsistent, and they could not care less as long as they're meeting their weekly sales goals. They keep hiring new people as the turnover rate is high. You're often stuck working with someone who knows absolutely nothing, which is an absolute pain when there's a long lineup. Hours keep getting cut, sometimes last minute for the reason that labour is too high.We are expected to work on weekends, holidays, and school breaks while the manager gets to have those days off. It's almost impossible to reach them when they're off duty or anyone else too so good luck handling a broken barista machine or workplace injury by yourself.Oh and the kicker is that the managers play favorites! So if you want a promotion or more hours you better become their best friend.

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Questions and answers

People have asked 53 questions about working at Second Cup. See the answers, explore popular topics, and discover unique insights from Second Cup employees.

See questions about:

  • Interviews
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  • Working Hours
  • Working Culture
  • Hiring Age
  • Working Environment
  • Work from Home
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  • Dress Code
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  • CEO
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  • Job Opportunities
  • Part Time Jobs

Interview insights

Insights from 260 Indeed users who have interviewed with Second Cup within the last 5 years.

Average experience
Interview is easy
Process takes about a day or two

Interview questions

Responsibllity of every customer to suggest more than items will taken

Shared on 12 March 2019

Simple questions about work experience, ability to learn different recipes, and work hours available. You must be flexible for different hours.

Shared on 17 January 2019

It has been almost too long to remember, but basically how you sell things and your service experience and personality.

Shared on 19 July 2018

Common questions about Second Cup

Second Cup locations

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