Second Cup
Happiness score is 61 out of 100
3.6 out of 5 stars.
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Second Cup Careers and Employment

Work happiness

Scores based on about 14 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel their work has a clear sense of purpose?
Do people feel they are achieving most of their goals at work?

About the company

  • Company size
    201 to 500
  • Revenue
    $30m to $130m (CAD)
  • Industry
    Restaurants & Food Service
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Food Preparation & Service

7 jobs


Salary estimated from 399 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 505 reviews and is evolving.



Barista and Cashier in Toronto, ON
on 17 June 2021
Great for a summer job and the like
This job is great for a summer job and the like but I won't recommend it as a permanent job as there is no advancement in the field. If you are a student, it's good temporarily but it can really take a tole on your health if you are sensitive to standing for long periods of time. The environment is fast paced, open early, close late and you must be quick on your feet as you never know when there will be a huge line up with several different orders. Depending on the area you work in, you may be up for some abuse from customers (especially those who foolishly mistaken this place for Starbucks) so keep that in mind if you are very sensitive. If chosen as a barista, I would recommend writing down the recipes for the drinks as it is essential you memorize them in order to work well during rush hours and you should be able to work without supervision. Finally, if you want to save money, please invest in making and bringing your own lunch as foods from here are expensive (and some unhealthy) even with the employee discount!
Barista in Toronto, ON
on 28 August 2021
It's ok for casual part time
It's ok for temp work or super casual minimum wage job. Will help you learn customer service skills and to deal with grumpy customers and multi tasking abilities . Manager is usually so so
Barista in St. Michael's Hospital
on 20 May 2021
I environment was terrible.
I was forced to work eight and a half hours without a break. We did have a break scheduled but it was impossible to enjoy it since we would be working in the kiosk be ourselves. Which would mean we would still have to serve customers during our break.
Barista in Montreal, QC
on 8 April 2021
toxic work environment
Very bad work experience. For some odd reason, the assistant manager told the boss that I had an attention disorder without any proof (they can’t make an assumption about it since they aren’t a doctor what the hell). Even with 1.5 years of experience as a barista and good references, the boss did not have trust in me, at the point where I wasn’t even ALLOWED to make the drinks for the customers. He told every new person I was working with to not let me do the drinks because of my *CONDITION*. it was so degrading and ableist.
バリスタ in toronto
on 24 February 2021

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Questions and answers

People have asked 38 questions about working at Second Cup. See the answers, explore popular topics, and discover unique insights from Second Cup employees.

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Interview insights

Insights from 132 Indeed users who have interviewed with Second Cup within the last 5 years.

Favourable experience
Interview is easy
Process takes about a day or two

Interview questions

Responsibllity of every customer to suggest more than items will taken

Shared on 12 March 2019

Simple questions about work experience, ability to learn different recipes, and work hours available. You must be flexible for different hours.

Shared on 17 January 2019

It has been almost too long to remember, but basically how you sell things and your service experience and personality.

Shared on 19 July 2018

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