SE Health Employee Reviews

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Not recommended if you want a real job
Nurse (Former Employee) –  Ontario17 November 2018
If you're looking for something stable that gives a stable income, look elsewhere. They say they are giving you a full time or part time job, only to have you wait at home full time or part time. They actually don't have that much work for you to work full time and even part time. Simply a joke. The staff responsible for training and the support team are great though, but that depends on what aea you're in.
Pros
Great training
Cons
Everything other than training
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1.0
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Not as pretty as they make it seem
Office Administration (Current Employee) –  Hamilton, ON15 November 2018
SE has taken what was a great place to work (in the office), and has turned it into a nightmare. They have taken all their staff who has been there for years and changed up their schedules making them work nights, weekends, holidays and now there is talk about making longer hours. SE doesn't care about its employees and their attitude is that even if you have been there over 10 years and have vast amount of knowledge, that you can be replaced in 24 hours. And they do replace you that fast. But the new people are not being trained properly. They don't even know how to answer the phones properly. Every day is a chore to go in. So many people have left in the last 2 months, I will be one of them soon. Thought I could see a light the end of the rainbow, but I cant work here anymore. The stress is not worth my health.
Pros
used to be great co workers
Cons
all the great ones left.
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1.0
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Incompetent, condescending management
Medical Office Assistant (Former Employee) –  Barrie, ON12 October 2018
SE Health Family Practice and Specialist Clinic in Barrie.
I worked at this clinic as a medical office admin assistant for 1.5 years after having worked in the same line of work for over 25 years. Never have I witnessed such incompetent management. The Management team included an office manager, office supervisor and one other "pseudo" supervisor. Job expectations varied from day to day and instruction was different depending on which manager you spoke to resulting in confusion and frustration on a daily basis. Their overall attitude was very phony and often condescending. I personally overheard a manager on the phone advising a patient she was a nurse, this with no actual nurse training let alone nursing degree. Any direct communication with the doctors is strongly discouraged, which is not at all conducive to a good working relationship. I would certainly never recommend this workplace to anyone.
Pros
Weekly drug rep lunches, some good reception staff
Cons
Poor pay, confusing, condescending and incompetent management
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1.0
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Very poor management
Administration (Former Employee) –  Barrie, ON10 October 2018
The management at SE Health in Barrie, ON (Family doctor Clinic) which includes a manager and clinic supervisor are not to be trusted. The would lie to your face, constantly move you from job to job, make promises then break them. Clinical Supervisor has made bullying comments to myself. They would both give you different instructions on how to do tasks, then blame you for not doing it the way they want, which made for much confusion. Communication is basically non existent. We were not allowed to communicate to physicians. The clinical supervisor referenced herself to patients as a nurse but does not have a nursing degree. I have over 25 years experience and my pay was only 50 cents above minimum wage.
Pros
Drug Rep lunches every week
Cons
low pay, no communication, lies and broken promises
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4.0
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rewarding career
Nurses Aid (Current Employee) –  Kingston, ON4 October 2018
Not for the faint of heart, home care is hard work but very rewarding. they have some perks to working for them such as education. can be very tough to reach the office for help.
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Horrible place to work.
Service Coordinator (Former Employee) –  Hamilton, ON4 October 2018
When I started at this company I thought I would stay till retirement. This did not happen. The management does not care about you. No training and work piled on. When people are away they give you 5 desks to cover. They never give incentive. They buy pizza and hope that makes it all better. 19 people quit in the last 6 months. They are so busy trying to be the best in the industry they have forgotten about their employees. They have the attitude that everyone is replaceable. It is pretty bad when people are quitting without a job to go to. Most go home at night crying. Do not waste your time. You will regret it.
Pros
None
Cons
Horrible pay. No support. Raises are minimal if at all
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They DONT care about their staff or anything going on outside of the office!!!
Support Worker (Current Employee) –  Simcoe County, ON1 October 2018
Zero communications. Supervisors and cordinators don’t truly care. Ignore their emails and phones. “Full time” status MEANS NOTHING!!! You can Be booked 2-3 hours a day for weeks but expected to work/handle 13 or 15 hours in a day when someone books off. MAJOR favouritism when it comes to front line staff. You can expect to have broken up days to the point where your just sitting in your car not being paid. They make promises all the time but it’s all manipulation!. Nothing changes with this company. No compensation. Your just disposable ... Don’t even think about reaching out to the people on top. They don’t care or even respond. Also! Although most of the clients need the help and are absolutely amazing you better expect to be abused by a few or their family members, expected to deep clean houses and do things outside of your scoup of practice all the time (and no, no one in the office cares to do anything about it). NO ONE CARES HERE ANYMORE.

Don’t ever expect a job refenrece. They don’t want you to ever have the ability to get a second job(which you need) or ever leave. They basically trap you.
Pros
Nothing
Cons
Pay, travel, compensation, supervisors, cordinators, abusive clients
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4.0
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Not a terrible job
Personal Support Worker (Current Employee) –  Kingston, ON28 September 2018
the job in itself is great, management and schedule coordination is awful, some days you have multiple overlapping clients others you barely have any, I found a lot of favoritism is involved when it comes to scheduling if you are friends with a coordinator you will get better hours and clients.
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3.0
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Decent
Service Coordinator (Former Employee) –  Barrie28 September 2018
Cons:
- Low pay
- No real opportunities for advancement
- Can never get on top of the work. Always felt like I was behind or could keep up
- Dingy office - not a nice atmosphere (harsh lighting, small staff room, uncomfortable office cubicles)
- Clients were usually upset when they called in

Pros:
- Managers and coworkers were nice and had good spirits
- Casual/PT workers usually had good opportunities to pick up more shifts
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3.0
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a good option to start
Personal Support Worker (Current Employee) –  London, ON26 September 2018
flexibility is the advantage. good staff and good support to the staff. salary is a disadvantage. if there were a little more salary would make it better to work there.
Pros
flexibility
Cons
salary
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4.0
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proficient workplace
Personal Support Worker (Former Employee) –  Hamilton, ON25 September 2018
Home Care, drive to clients houses villas or facility and provide all care that is required on their personal care plan and compassion for the client as well as their families. Build a relationship and report any changes in their health or environment and safety concerns. Hardest part of this job is loosing a client especially if they were a permanent client and you have built a relationship with them and their families and the most enjoyable is the stories you get to hear and the satisfaction of bringing a smile to their day.
Pros
the clients happiness I've made a difference
Cons
passing of clients
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Hour cuts and Over worked
Personal Support Worker (Current Employee) –  Timmins, ON23 September 2018
Expect to be overworked and under paid. Management has is inconsistent and truly does not listen to the PSW. If you have kids, get sick, go to school, or anything in that matter dont expect to me scheduled for shifts.
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4.0
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great place to work
psw (Current Employee) –  toronto21 September 2018
Great place to work. Good company good benefits. great compensation package. great coworkers. large company room for growth and improvement.I love working here.
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4.0
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great work environment
Service Coordinator - Markham (Current Employee) –  Markham, ON16 September 2018
everyone is supportive, we are all like a family far away from home. Work gets done on time and never a dull moment when working. There are good people you meet and make long lasting friendships with
Pros
free parking
Cons
so much fun
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Horrible workplace and terrible management
Worker (Current Employee) –  Hamilton, ON30 August 2018
Not sure how a company can be run soo poorly and not efficient at all. Management is unable to complete tasks and hire underqualified workers as well as at treat workers with little to no respect. Such a disgusting environment and Saint Elizabeth is supposed to be a health care company but they are a disgrace to the name. Do not work here. Avoid applying to such a failed company with no future
Pros
Nothing
Cons
Everything
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Apply here to get fired for no reason !
Worker (Current Employee) –  Hamilton, ON30 August 2018
They hire underqualified people who cannot do the jobs and have managers who are incompetent and will terminate without cause. Failed company. Managements are completely lost with how to run things and do not know how to manage the company at all, they are lost puppies running in circles. Do not apply here. Horrible workplace and terrible atmosphere.
Pros
Easy money
Cons
Horrible management and company
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Badly operated
Customer Service Representative (Former Employee) –  Markham21 August 2018
I was reading reviews and I agree with most on here. Managers don't really know what to do or how to play. Accordingly. They pick and choose favorites and time,/training invested in them.

I would not recommend working there. It's badly organized for training to on the job. Your pretty much a pawn in this company.
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4.0
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Flexible hours
Visiting Nurse (Current Employee) –  North York, ON19 August 2018
Super flexible hours (which is great!), but on the days I work, it varies from having 3 patients to even 14 patients within an 8-hour work period.. Some days can be extremely stressful and some days can be a walk in the park. My team has been amazing, but I wish the pay was better for the work we do.
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Middle mgmt issues
RN (Former Employee) –  North York, ON18 August 2018
Ill trained mgmt. upper supervisors NOT NURSES so you can guess what that does. So the shortage that was predicted is compounded by the stakeholders and far removed decision makers. The solution ? Put the RN back in the office , guiding coordinators, RN in the SDC supervisor role, TRAIN those supervisors how to do their jobs! Keep the trained near retirees in roles where they can teach staff ,and support the culture!!!!!! Elevate the perception of the role of the COMMUNITY NURSE in the office and the public. Its misleading to call patients clients. It will never be a buisness transaction to give care. Think about how the RN/RPN and the patient feel giving care to a buisness client. Its like a handshake, not a comforting cool caring touch on the forehead. The term was supposed to have reverted back to patient from client but was never done. WHY? Yes it takes time to organize nurses in their decision making. But it can be quicker and more valuable than whats going on now.This agency has fallen victim to shallow brand stamped health care and its structure is very weak.|The RN/RPNs are great but thats not enough.
Pros
Occasional great moments in nursing care
Cons
Frequent failures in developing human growth
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The epitome of corporate greed meets health care
Nurse (Former Employee) –  Markham, ON15 August 2018
I've worked for this company for more than 4 years in different capacities, mostly frontline. I truly enjoy the people I work with, as they are passionate and hardworking.

Unfortunately, there exists a toxic culture, that is often times punitive, dismissive and exploitative. There are many examples - ie you offer to help when you're maxed with your client load, then they keep asking/demanding more. Supervisors can be so busy, they're not able to give timely answers or support the workers. If you voice your concerns to management, you get pegged for being disruptive, and intentionally made to feel uncomfortable.

This organization is constantly putting out fires instead of being proactive and strengthening the frontline teams. While it is impressive that they have been able to expand and contribute to really exciting initiatives in home care, they have lost their compassion for people who make the organization - their staff.

Their mission: to honour the face of human health care. Their truth: to look out for their corporate interest rather than the needs of clients and their care providers.
Pros
Wonderful team members who are passionate, creative and hardworking
Cons
Poor management - often condescending and unapproachable
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Overall rating

3.2
Based on 334 reviews
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