Scotiabank Pay & Benefits reviews

Sort by: Helpfulness | Rating | Date
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Burocratic place to work
Manager (Former Employee) –  Toronto, ON17 April 2018
A frustrating job environment for innovators and people who like things done in time.
The turnover is high. People go to work because they have a family to maintain not because they love to work for Scotiabank. It is really a pain working for a company that is very inefficient and most of the time they only care about politics to climb the ladder.
Pros
A good place for people with no skills but are good brown-noser
Cons
Salary is low for the time you spend working
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Low Salary, Managers have no authority
HUMAN RESOURCE SPECIALIST (Former Employee) –  Toronto, ON16 April 2018
People are eager to leave for home as soon as they get into work. Negative work culture. Rare team activities. Even though you let the managers know whats going on, they have no authority to change anything, or they don't bother. Low salaries as compared to industry standard. The good bit is that the working hours are fixed and no one bothers you on weekends.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Secure, but not high paying
Customer Service Representative (Former Employee) –  Milton, ON16 April 2018
Great benefits and security, lots of opportunity for growth. A fairly basic pay, for a basic position. Initial training is very isolated as you go through a course on the computer for 2 weeks, but it is paid. Security obligations are very strict, which may be stressful. You build a great connection with clients which almost makes it rewarding.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good employer
Bilingual customer service representative (Current Employee) –  Laval, QC10 April 2018
There are no real objectives at the teller position. They have great packages of employee benefits and you are given a budget before you pay for those benefits. If you want to take a day off you absolutely need to take a paid day otherwise you cannot have a day off.
Pros
Great employee advantages
Cons
Cannot take a day off not paid
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
A wonderful place to work and grow
Senior Accounts Officer (Former Employee) –  Toronto, ON9 April 2018
Every phone call and email would be different. One always had to put the thinking hat on to resolve the situation.
Learnt the ins and outs of banking systems/
Management was excellent.
The company had a very good handle on the finances and staffing. We were very well compensated and the benefits were great.
The hardest part was the work volumes. It was often necessary to work through your lunch over and after to complete the job.

Meeting clients and discovering their needs was always fun.
Pros
Christmas parties/great learning
Cons
long working hours.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
workplace focused on succeeding on the market.
Customer Service Representative - Balancing Teller (Current Employee) –  Toronto, ON6 April 2018
-not family oriented,
-very low pay,
-hard to move up higher from Customer Service position.
-good place to learn new polices and procedures,
-we are working full time hours and we have a contract only for part time hours.
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Salary and Benefits are an enticement, however it is not all it seems
Manager Assistant (Former Employee) –  Saskatchewan3 April 2018
Went to Scotia from another institution with high expectations after previously being told they were a good company to work for, salary and benefits where also an enticement.
However, after the 3 month period had wore off, the cracks began to show.
Management were only out for themselves
Training was never provided, but yet was always picked out for mistakes
Work/life balance was near impossible with never finishing at stated end of shift
Staff were extremely difficult to work with, with very obvious favorites being able to do whatever they wanted.
Numerous job cuts started to happen without any decorum/sensitivity
Pros
Salary/Benefits
Cons
Management extremely poor
Was this review helpful?Yes 4NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Salary & Benefits are uncompetitive against other banks
Director of Operations (Former Employee) –  Toronto, ON27 March 2018
A good place for new graduates to learn about industry fundamentals and build professional networks. Cafeteria provides decent breakfast and lunch at reasonable prices.
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Scotiabank
Customer Service Officer (Former Employee) –  Toronto, ON22 March 2018
Scotiabank is by far a great place to work with lots of room for growth and extensive training. Offers a great benefits package that is better then what most jobs offer plus a chance to buy into ESOP!!!!
Was this review helpful?Yes 4No 2Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Worst Job I've Ever Had
Financial Advisor (Former Employee) –  Calgary, AB13 March 2018
Not really sure where to start, but I know this is the worst job I have ever had in my life.

The management is horrendous.
They do not teach or show you how to do things due to their time constraints, and then rip on you for doing it wrong or not doing it. This is after bothering them time and time again to help you, but they always seem to be too busy, until its time to power trip and give you a lecture.

Management doesn't seem to move up through positive work and challenging themselves and others to make the workplace better, but through sucking up to whomever is above them in the chain.

Upper management waltz's in acting like someone they're not. Generally trying to act like some sort of "alpha male" in a fancy looking suit, even though these suits that boost their confidence are no more than average church goers suit, LOL.

Cutbacks also destroyed morale in the culture. Employee's there for their entire lives that everyone took a liking to were given a package and told to get out as their job would be centralized. Only causing chaos and non competent employees would take on these additional tasks so corporate could save money on the more expensive long time employees.

Inter-company communications are also horrible. If you ever need anything or have questions above your branch you will be passed around dozens of different departments all the while waiting on hold for a minimum of 30 minutes each transfer.

They give you a contract with your set hours, and I definitely intended to do well and work above those hours. The ridiculous part is that you're
  more... ridiculed if you don't spend way more than your set hours.

You will also receive quota's in certain positions, however they will change the rules halfway through the game if they don't like you, while cutting down other well liked employees tasks because they feel bad for them.

Ethics seem to be a massive problem in this place with some managers. They don't think when they make decisions that could lead to huge labour board disputes.

Competence among management is easily the biggest problem with this company, I would suggest reviewing how promotions are taken into account. The people who lead best are those who don't suck up and go against what they believe just in hopes to move up, but challenge others opinions and themselves in order to make the bank a better place for everyone around them.

People starting out in FA positions overwork themselves to the point of exhaustion and divorces, all for what ? A measly 40k ? Hopes of one day make sub 70 as a manager?

Think deeply about this and other reviews before you join this "team".

I'd suggest working with some sort of Coop or credit union, I have been much happier since switching to this type of business.
  less
Cons
Pay, unrealistic expectations, management, benefits
Was this review helpful?Yes 18NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Horrible Company Culture
Customer Service Agent (Former Employee) –  Calgary12 March 2018
This is by far the most awful place I have ever worked. Half of the staff were always on stress leave due to the way they were treated. Management will either not help you or will further throw you under the bus to protect themselves. The bonus system can be a Kobayashi-Maru set up to ensure that many of the staff are ineligible for certain bonuses and raises.

Hiring and promotion are based purely on a nepotism and circle-jerking.
Was this review helpful?Yes 9No 2Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Busy and tons of knowledge to know. Good coworkers.
Part-time Customer Representative/FA Trainee (Former Employee) –  Whitecourt, AB12 March 2018
Decent place to work. Coworkers were nice. Salary and benefits were good. Crazy amounts of learning in a very short time and in between customers made it difficult to retain all that you must know.
Was this review helpful?Yes 2NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Went from good to disappointing
Project Control Officer (Current Employee) –  Toronto, ON11 March 2018
The company used to be structured in a way that treats employees well. Now it's sole focus on reducing cost is costing the employees their benefits and culture.
Pros
Large bank, good place to start the career
Cons
Lack of expertise and knowledge, leadership
Was this review helpful?Yes 5NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great for beginning or end of career
Customer Service Officer (Former Employee) –  Montréal, QC6 March 2018
High turnover in the call center its a great environment for new grads or those approachhung retirement. At the time the flex benefits plan was a great option.
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
There are many changes going on currently, so there is a sense of uncertainty
Senior Marketing Manager - Global Brand (Current Employee) –  Toronto, ON6 March 2018
It al started as a new fresh team, new management, new goals, but right now changes are happening so fast and there is a general sense of uncertainty due to massive restructure process, lots of jobs lost. More focus on individual accountability and not on team work.
Pros
Competitive salary
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
"Great place to work"
Application System Analyst (Current Employee) –  Toronto, ON5 March 2018
decent salary and opportunities for growth.

Good worklife balance
They care about employees
If you have a good manager there's a good work life balance
Not too difficult
Opportunity to move up if you do well
Was this review helpful?YesNo 3Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Excellent work culture
Tech Lead (Former Employee) –  Toronto, ON26 February 2018
New challenges from starting of the project till end. Everyone worked so much hard work. Every time new changes and developing the requirements on the fly before the production deployments.
Pros
Technoglogy
Cons
Salary
Was this review helpful?YesNo 3Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Stressful environement
Financial Advisor (Former Employee) –  Edmonton, AB23 February 2018
At first this was a great place to work. But got moved around a lot between branches, with very little notice. High sales goals and pressures. Work place culture became more negative the longer I stayed, seemed like everyone was searching for a way out. Lots of micromanaging and lack of confidence in employees, felt very disposable as an employee. Work environment varied largely between branches and strongly reflected on managements goals and attitude. Extremely high turnover.
Pros
Bonus opportunities, high opportunity for advancement
Cons
Stressful, low salary, micromanagement, extensive training
Was this review helpful?Yes 14NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun to help customers and people better their lives but goals suck
Small Business Advisor (Current Employee) –  Toronto, ON22 February 2018
When everything is perfect and you get a customer that has high net worth it is really fun to help them out and put together great solutions to make them better off. However when it comes to helping out customers or potential customers where all the T's don't cross and match up like a high net-worth client it can be frustrating because it's almost as if the credit department or underwriters who are deciding not he deal don't like to think outside fo the box and come up with a creative solution or they turn down your proposal for a solution. When we know that the customer can go to another insituition with that proposal and get the approval. That is the most frustrating part. but the bank is a good company to work for interim's of getting your regular paycheck and not having to worry about not getting paid on time or your benefits. If you ahem a family and need a steady paycheck it is a great place to work. You are underpaid if you work in the branches for the amount of business that you bring in to the company and time you put in they can pay us more.
Pros
paid vacations and benefits
Cons
salary is low for the amount that you put up with in branch
Was this review helpful?Yes 3NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
fun place
Customer Service Representative (Current Employee) –  Mississauga, ON22 February 2018
management could be improved in many ways through better talent acquisition and training programs. many times management does not know how to help resolve an issue.
Pros
free lunches
Cons
long hours
Was this review helpful?Yes 2NoReport
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at Scotiabank. Our community is ready to answer.

Ask a Question

Overall rating

4.0
Based on 2,712 reviews
51K
4990
3511
2112
175

Ratings by category

3.9Work/Life Balance
3.6Salary/Benefits
3.6Job Security/Advancement
3.7Management
3.9Culture