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Scotiabank Pay & Benefits reviews: Customer Support Representative

Found 6 reviews matching the search See all 3,606 reviews
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2.0
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Can grow within the Bank but super slow
Customer Care Representative (Current Employee) –  Toronto, ON25 September 2018
Traditional hierarchal Bank.
Conservative workplace.
No Balance between work and lifestyle.
Extremely poor compensation compared to the main 5 banks.
Pros
If you work hard you can grow within the Bank.
Cons
Poor compensation
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5.0
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fun place to work, have branch panic and year end parties etc
Customer Support Representative (Former Employee) –  Edmonton, AB18 January 2017
Working with Scotiabank was a job that I enjoyed very much, the compensation and benefits package was great and employees are all compensate for their hard work and contribution to the job and the team. I work for Scotiabank for 19 yrs before I took early retirement in 2015, and if is wasn't for moving to USA, Scotiabank would still be my employer today, the staff are great and everyone work as a team to get the job done in a timely manner and done right.
Pros
compensate well
Cons
cannot thing of one at the moment
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5.0
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Great job!
Customer service/support rep (Former Employee) –  Hamilton, ON12 January 2017
Every day was different as each customer had a unique request, loved to help them out and set them on their financial pathway. Staff were always dedicated to their customers
Pros
Great benefits
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5.0
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A very fast paced and at times high stress place to work
Customer Support Representative (Current Employee) –  Kingston, ON12 January 2016
A typical day at work is anything but typical. Every file is different - every customer situation is different.

I started as a teller in 1989 and have since enjoyed working as a supervisor in that department. I changed focus in 2000 to work in administration providing support to as many as 11+ sales officers at a time. I have also had the opportunity to gain experience working as a supervisor in this department as well.

Without a doubt, had the bank not decided to move administration out of the branches and closing my department I would still be working for Scotiabank.
Pros
Great benefits and plenty of upward mobility
Cons
High stress dealing with disgruntled customers.
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5.0
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Loved being a Scotiabanker as a support rep
Customer Support Representative (Former Employee) –  Vancouver, BC11 February 2014
I loved working at Scotiabank. I was always busy, sometimes too busy. The hardest part of my job was the amount of the work load, it was a lot for just one person. My co-workers were great, helpful, friendly, and kind.
Pros
good benefits, reasonable pay, company social parties, room to advance
Cons
some managers micro manage
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Overall rating

4.0
Based on 3,606 reviews
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3.8Work/Life Balance
3.6Salary/Benefits
3.6Job Security/Advancement
3.6Management
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