Scotiabank Employee Reviews for Customer Representative

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Always A great day at Scotiabank!
Customer Representative (Current Employee) –  Abbotsford, BC23 April 2018
Scotiabank has been one of the best places I have ever worked! Management is excellent, the job is challenging and interesting. They really take good care of their staff!
Pros
Great hours, great staff, flexible scheduling
Cons
Can be boring if it is slow.
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Good
Customer Representative (Former Employee) –  Calgary, AB14 April 2018
Great company to work for. managers are awesome and staffs are very friendly.They offer a lot of training to help you start up.The environment is very conducive
Pros
Good Staff
Cons
poor pay
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Productive and Interesting place to work
Customer Representative (Former Employee) –  Woodbridge, ON9 April 2018
Overall I enjoyed the average day. I learned a lot of information about financing and currency. Enjoyed the company of my co-workers as well as management.
Pros
part time hours
Cons
communication
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Classic Bank
Customer Representative (Current Employee) –  Toronto, ON8 April 2018
The benefits are good, advancement not so much. New online internal application process is slow to notify you and takes a very long time. Some jobs are posted for months without changes or updates.
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Busy and tons of knowledge to know. Good coworkers.
Part-time Customer Representative/FA Trainee (Former Employee) –  Whitecourt, AB12 March 2018
Decent place to work. Coworkers were nice. Salary and benefits were good. Crazy amounts of learning in a very short time and in between customers made it difficult to retain all that you must know.
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Not bad.
Customer Representative (Former Employee) –  Morinville, AB20 February 2018
Interesting place, friendly staff.
Must always welcome customers, be ready at all times to help someone in need. Make sure lines and wait time is short. Do your best to keep the customer happy, and make sure to thank them after.
Pros
Breaks
Cons
Not enough hours
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Wonderful short-term experience
Customer Representative (Current Employee) –  Saint John, NB8 December 2017
Scotiabank CSR position can be pretty fun in the short term, but doing it for more than a couple years would drive anybody crazy. Too much sales pushing now.
Pros
Great coworkers
Cons
Sales pushing
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Great work place
Customer Representative (Former Employee) –  Mississauga, ON5 November 2017
Dealing with customers is amazing and you become close with some of the customers. The employees are amazing and will always teach you new ways of doing tasks or how to go about some situations. If you are a quick learner, this job is perfect for you as you will learn a lot and be able to take what you learn into your own life experiences.
Pros
Great environment
Cons
Not enough hours
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Very good place to work in except....
Customer Representative (Former Employee) –  Ottawa, ON19 October 2017
Very good environment to work in, i liked working with the people there, very friendly. The management team however is not very well organized and can take different opinions based on word or mouth....
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Too many changes and not for the better
Customer Representative (P/T) (Former Employee) –  Toronto, ON11 October 2017
Consistently reconfiguring the organization leading to low moral due to inconsistant communication with front line staff. Not really room for advancement.
Pros
free accounts and credit products
Cons
poliies are not adheared to
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Good plave to advanve customer skills. Always learning something new. Open on Saturdays as well. Multicultral employer.
Customer Representative - Casual (Current Employee) –  Red Deer, AB26 September 2017
Good place to advance customer service skills and meet new people.

Always learning something new. Learn more and more about the digital world.

Open on Saturdays now as well.

Multicultral employer
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Good job to learn the basics
Customer Representative (Current Employee) –  Vancouver, BC3 September 2017
Good job experience to learn about finances, accounting, talking to customers, selling, as well has basic economic concepts applied to the real world.
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poor management
Customer Representative (Current Employee) –  Calgary, AB8 August 2017
poor mannagement with no respect. Mirco management, no funs. sales target always push employees to work extrat and overtime. No support for your career development. But co-workers were nice since everyone is on the same boat.
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Embracing change
Customer Representative (Former Employee) –  Renfrew, ON19 July 2017
With the shift to self-service banking, changes are happening in Scotiabank. They aim to accommodate current employees in their positions while opening new ones aimed at embracing new technology.
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Good team workplace.
Customer Representative (Current Employee) –  Dartmouth, NS28 June 2017
Scotiabank is good. Has a great team environment and good training. The hours of operation provide a good balance between work and life events. Everyone is friendly.
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Great people
Customer Representative (Current Employee) –  Ottawa, ON27 February 2017
The branch system has provided me with great professional experienceand some great friends. This position is a great opportunity to learn about customer's expectations and honestly your time management skills.
Pros
Great Management
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Excellent work environment & great people.
Customer Representative (Current Employee) –  New Westminster, BC31 January 2017
Excellent work environment at Scotia bank & people have great work ethic. Scotia bank provides excellent training and salary.
At Scotia bank , people are treated with respect.
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Fun People, Tough Job
Customer Representative (Current Employee) –  Toronto, ON18 December 2016
Fun People, Tough Job, customer heavy, Great location, Low Salary, A strong chance of progression within the bank. a lot of opportunities
Pros
People
Cons
Very Low Salary
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Good place to work
Customer Representative (Current Employee) –  Edmonton, AB15 November 2016
I have learned a lot from my job and the co-workers are very helpful and fun to work with. I loved working with customers and help them with their needs. Meeting new clients was very enjoyable.
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Multi-tasking
Customer Representative (Former Employee) –  St. John's, NL5 August 2016
Throughout my time at the bank each day consisted of assisting clients, giving them financial guidance, and informing them of services available to fit their needs. I learned to work with a team and contribute to a positive working environment. Meeting different people was the most enjoyable part of the job.
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Overall rating

4.0
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