Happiness score is 55 out of 100
3.9 out of 5 stars.
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Working at Scotiabank: Employee Reviews

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Canada2,871 reviews

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3.8Work-life balance

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A lovely place to work!

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The most useful review selected by Indeed
A good place to work. Management place your well being and success as ultimate. There is deliberate attempt to make you succeed and feel welcome. Overall, It is indeed a great work environment.
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Worked in various departments . I had two really good managers but the last one was very rude and ignorant , which made the envitonment more toxic

UnknownI wasn't feeling that the commute to Scotia wasnt worth it. , due to the toxix management style. My last mNager and the Director was very ignorant


Nice people to work with
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Insights into Scotiabank

Based on 208 survey responses
What people like
  • Ability to meet personal goals
Areas for improvement
  • Sense of belonging
  • Support from manager
  • General feeling of work happiness


Extremely stressful, miserable working environment and very low pay. Very difficult for new hires to learn and grow as training and support are very minimal.




Low pay
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politics and non professional

people are judgmental. Training is not given properly. seniors bully the new comers. Professional jealousy among team members. Managers are dependent on supervisors for the feedback. They are not direct on giving honest feedback but create such a situation that new comers feel threatened. Team of seniors gossip a lot about the new comers. Only a hard skinned person can survive in such culture. HR is weak to take appropriate inquiry and action.


reputed name


stressful culture
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Not a great place to work for

Worked at head office and a branch and the support from management was awful. They don't care for you to make it a better place they just want to get there daily numbers
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Okay job to keep

I have been working here since 2017, Jon is okay, pay is horrible.. too stressful most of the time & customers are so rude! Over all it’s an okay job to keep due to the flexibility.
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Best place for scotia bank

I am currently working in in sudbury Ontario as a bank taller associate great environmental place we learn every day i am moving Alberta edmonton i am also looking for my transfer iwill be much appreciate if scotiabank tranfer me edmonton in any branch lovely place to work
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Very difficult environment

Management only cares about results, always has a reason why you are not succeeding but when you do credit is given to someone else. Co-workers will very quickly steal your clients and will speak badly about you behind your back. No one is available when you ask for help. The only way to comete your work is to come in early and leave late and when you have a concern policies are not followed to rectify the problem. You are just a cog in the wheel that they will easily replace. Save your Mental Health, find another career.
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Too much sales

Stress is always on sale. If you can do sales, go for it. Very poor training, you have to find solutions on your own when not sure about things. Nobody cares, too much employee turnover lately. Bank needs to think about it.




Mental health issues to some employees
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Dont work at walkley road

Management and certain employees are prejudice against people, micromanaged everything, unprofessional as well. only colleagues were something to look forward too. And my stats were all in the green even though i could have improved my adherence however environment is toxic and still had to endure bigotry and favoritism.
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Low pay and no opportunity for advancement

The branch level staff are very underpaid and under appreciated. It always felt like no matter how well your performance stats were, it was never good enough and management always wanted you to do better. It can be very difficult to move into a higher paying role, as there is probably many other employees at different branches with more seniority who will get the job over you. The turnover is very high for customer service roles (bank tellers, financial advisors), and many of my former coworkers have left Scotiabank for another financial institution. The training is also inadequate.For the most part, the people are great but the culture is not great. The benefits are alright too if you’re a permanent employee (casual employees get no benefits at all). The branch hours were pretty good too.


Decent benefits


Low pay, high turnover
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Contact centre testimony. if you start there. your career will depend HEAVILYYYYY on the manager, if you are not on good terms with your boss ( and yes even if you are meeting metrics), you won't go anywhere.
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Professional bank setting

Very structured and process driven and regulated environment. Training and support materials provided by self directed access post training. Requirements for positions are clearly defined.
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Fun workplace

The people at branch that I got hired to are amazing. They help & assist you to the best of their ability..from the Branch mgr to the CEA. Felt lucky to be able to learn & be with them.
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Very demanding and critical

High turnover rate for the way they treat their employees. Coworkers will throw you under the bus for their own benefit. Management was very critical and “customer was always right” even though customers can be abusive
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Resigned because of worst culture

The company is good to work but the culture is so bad. The leads think they are above everyone and when it comes to people above them they are extremely nice with them and those who are working under them, they give unnecessary stress eventhough there is nothing to deliver from your end. You constantly have to keep proving yourself for them. Too much micromanagement. I gave up working here and resigned in two months
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Good place to begin

Scotiabank gives ample opportunity to advance if you work hard. There are Pidgeon-holes to avoid as in any company. Start in service and move into a role downtown, or out of branch for more opportunity. There are only so many branch managers and the like needed in each district


Good hours


Can be tough to advance if remain in retail branches
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Stressful fast paced environment

Pros: Good benefits, competitive salary and overall good culture Cons: back to office mandates are more or less enforced (3 days in the office, 2 days remote)
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Avoid unless you are desperate for employment

Management lies, experienced a raise clawback despite performing at 300% KPI and being promised one for hitting certain criteria. Poisoned culture, training and continuing education is just in sales tactics rather than financial knowledge. No help, no collaboration, Koolaid is plentiful, backstabbing is prevalent, progression is not a true meritocracy.


Relatively low stress, autonomous work


Zero support, poisoned culture, depressing work environment
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High stress

There was nothing enjoyable about the job what-so-ever. The DVP lacked the ability to communicate and could not be trusted.The actual employees one worked with were fine but Management was not.


Guaranteed pay cheque every two weeks.


No support.
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Good colleagues but job can be stressful

The job is fast paced cause you’re taking multiple calls daily back to back. So if you like talking to customer then this job is for you. Pay was average, you get a pay increase every year based on performance
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Overall rating

Based on 5,035 reviews

Ratings by category

3.8 out of 5 stars for Work/Life Balance
3.6 out of 5 stars for Salary/Benefits
3.5 out of 5 stars for Job security/advancement
3.5 out of 5 stars for Management
3.7 out of 5 stars for Culture

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