Questions and Answers about Scotiabank

Here's what people have said about working and interviewing at Scotiabank.

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  • What is the work environment and culture like?
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22 questions

No longer about the customer. Pay is no where comparable to the work you are expected to do. Tech is wildly out-dated and you have to use over 6 different platforms to open products that often 'go down'. There is also way to much to be focused on; calls, meetings, credit cards, pipeline, mortgages, mutual funds, investment statements, deposits, Insurance, primary banking, customer service, digital engagement, mappings, lobby ambassador, working on the front line when short staffed and I'm sure I am forgetting some. Working in the branch is by far the worst spot to be in Scotiabank. Also if you survive the WAVE... you deserve an award!

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After 16 happy and fulfilling years with eh company the changes got the better of me. It went from a family friendly atmosphere to a business looking for the bottom line where they can make a buck. I wasn't prepared to give into the requirements of the new structure where every minute of my day was accounted for and micromanaging became the norm. Our results slipped due to unhappy employees and many employees fighting over sales. This type of behavior would never have happened before. Selling a product should be about what's best for the customer's needs, not what sales revenue of that product will help you reach your target.

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In this fast-paced, agile environment where changes occur frequently, the bank definitely needs to provide better training to better focus on the customer. The integrity of the bank is negatively affected by numerous system issues and workarounds that occur on a daily basis, putting employees in stressful situations with customers. The annual objectives need to be more realistic and attainable, especially financial objectives.

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Professional suit

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Behaviour type questions ex .how do feel you can handle change.

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Across the globe

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Why are you a good candidate for this position?

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Depends on department , some are typical 8:30-5 while others such require much longer hours,up to 12-15 hours per day

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Again depends on the department. Tasks vary from payment processing, customer account management, credit underwriting, month end reporting etc

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