Questions and Answers about Scotiabank

View all 22 questions about Scotiabank

What exactly does a customer representative do for their job?

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8 answers

Customer focused

Answered - Customer Service Supervisor (Former Employee) - King City, ON

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Deal with needed customers all day long

Answered - Financial Advisor (Former Employee) - Manitoba

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Collects the information provided by the customer, and offers the solution to address their issues

Answered - Application System Support Analyst (Former Employee) - Toronto, ON

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Push customers into offices so that they can be ambushed by sales people they're conditioned to trust, who position high-cost debt as "payment solutions" for said customers.

Answered - Financial Advisor (Current Employee) - St. Catharines, ON

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At the call center, we dealt with any and all phone calls from clients in regards to their personal banking and finances

Answered - Customer Service Representative (Former Employee) - Calgary, AB

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Provide day-to-day assistance with transactions. Upsell products on the front line to customers. Conflict resolution.

Answered - Financial Advisor (Current Employee) - Vancouver, BC

1
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They make deposits to accounts, withdrawals, advise customers of the best products for them and booking appointments.

Answered - Customer Service Supervisor (Current Employee) - Calgary, AB

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Banking for customers - pay bills, depostits, withdrawals.

Answered - Customer Service Representative (Current Employee) - Edmonton, AB

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