Customer care is very important. Listen and give the Customer Satisfaction 100%.
Answered - Customer Service Supervisor (Former Employee) - King City, ON
Deal with needed customers all day long
Answered - Financial Advisor (Former Employee) - Manitoba
Collects the information provided by the customer, and offers the solution to address their issues
Answered - Application System Support Analyst (Former Employee) - Toronto, ON
Push customers into offices so that they can be ambushed by sales people they're conditioned to trust, who position high-cost debt as "payment solutions" for said customers.
Answered - Financial Advisor (Current Employee) - St. Catharines, ON
At the call center, we dealt with any and all phone calls from clients in regards to their personal banking and finances
Answered - Customer Service Representative (Former Employee) - Calgary, AB
Provide day-to-day assistance with transactions. Upsell products on the front line to customers. Conflict resolution.
Answered - Financial Advisor (Current Employee) - Vancouver, BC
They make deposits to accounts, withdrawals, advise customers of the best products for them and booking appointments.
Answered - Customer Service Supervisor (Current Employee) - Calgary, AB
Banking for customers - pay bills, depostits, withdrawals.
Answered - Customer Service Representative (Current Employee) - Edmonton, AB