Great place to work, but the high-ups are sometimes out of touch with customers' wants and needs.
Science Facilitator (Current Employee) – Vancouver, BC – 19 June 2014
Science World is an amazing facility and organization to work in. One gets to engage with customers on interesting and fun scientific topics, as well as work with children. The place is always full of energy, a "slow" or "boring" day is almost unheard of. However, the curators who design the activities and exhibits the customer service staff must present to the customers can sometimes be out-of-touch, and thus occasionally provide inappropriate or lackluster content. This can make it difficult for customer service representatives to provide the customers with the experience they deserve.
As a non-profit organization Science World doesn't pay great, but being part of the tourism industry is a great plus!
Great Work Environment, Vancouver Tourism Industry Benefits