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Value Village
3.2 out of 5 stars.
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Value Village Employee Reviews in Newmarket, ON

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3.2
Work-life balance

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A Productive and Fun Workplace

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A typical day at Value Village consisted of helping customers check out and cleaning the sales floor. Though cleaning can be hectic at some points, it is not hard to do and the customers are very appreciative. Management was kind and helpful when you have questions and the co workers are the same.
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Great opportunities to advance, but way underpaid.

I was at Value Village long enough to earn a promotion. The job itself is fine customer service and clean up after customers. The supervisors are not paid nearly enough (a couple dollars over minimum wage) to manage the front end staff AND deal with the clientele that value village attracts. All Value Village management are told they are not allowed to hand out references for ex employees, so steer clear if you're looking for a good reference. There's a sense of competition and resentment between front end staff and production staff that is not mitigated by the store managers at all. In the end, Value village is a great place to start out a career in management as they often promote from within.

Pros

Great opportunities for advancement

Cons

Stressful customers, management cant give references
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Unsatisfactory workplace

The managers there were rude and treated people poorly. There was workplace harassment with coworkers and it wasn't handled to their procedures. I would never recommend working at Value Village. I don't even go shopping there anymore either.
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Productive workplace

Good experience, friendly coworkers. Overall a good place to learn new skills while being productive. Very hands on. Flexible hours and understanding staff

Pros

Good hours

Cons

Heavy jobs
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Good minimum wage work and retail experience

When you join Value Village you either get put in production or front end team member, there are various positions available depending on where you would fit in ( Donations, Cashier, Fixing store, as well as production. ) Rate 9/10 just because the team is so friendly to each other and works well together.

Pros

Very friendly team and supervisors are well trained.

Cons

Hard Work occasionally, not very good raises ( 3% yearly ) almost amounts to about what inflation is.
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Fast paced and productive work environment

Typical day at work included unloading savers trucks full of clothes and miscellaneous items onto carts, bailing clothing and loading skids of bails into trucks. Also, made sure the back room was fully stocked with everything needed.
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lots of expectations for min wage

very dirty and not enough room for workers to move safely. If you look at the production room it looks like slaves are working in the 16th century. They want you to speed up to the death. Managers are very lazy and they think they are from a different world than us. They are not there for you and just asking to speed up. Do not work in there unless you have to.
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Horrible Management

The manager and one supervisor verbally abused people daily. Never in my entire life have I been treated so horribly. Management has clear favourites, those favourites can do whatever they want while everyone else runs around to pick up their slack. People constantly left in tears and the turnover rate was out of control because of how everyone was treated. Do not work at this location.

Pros

Decent discount, good hours

Cons

Not given proper breaks, daily verbal abuse, rules don’t apply to everyone
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Work hard for like no money

You don't stop moving till your break if you are good at your job you get into trouble for not picking up others slack. lots of gossip and drama. Most managers don't care about your new ideas. accommodating to time off.

Pros

discount

Cons

hard work for little money, drama
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Fun Place to Work

Very easy to balance home life with work life. Kind management, mostly supporting staff. Learned about the hardships of stock business, was okay with they pay. Most enjoyable part was being able to worksite such a supporting manager.
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Jobs at Value Village

in Newmarket, ON
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worst job ever

this job was the worst because it's was so dusty . this place isn't clean. there's dust bunnies everywhere you look. the hours are long and pay is okay at best.

Pros

pay was good

Cons

hours
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Good atmosphere

Very open and great people to work with to become better. Room for advancement and phenomenal training. The staff is there to work with you not against you.

Pros

pizza party, outings

Cons

Standing
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Great Place to Work

Great environment and people to work with as well as supporting good causes. Only downside was amount of on call shifts making it hard to make personal plans.
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Loved

I loved working for value village, the only reason i left was because i wasnt getting enough hours to make ends meet. i have absolutely nothing bad to say about this company.
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Very satisfying to see how much of the proceeds went to the non-profit charity.

There was a lot of variety in what I did each day, and co-workers were very helpful in training. Due to my performance, was promoted twice in the short time I was there.
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fast paced and hard work

you have to work fast and keep up, high quotas not enough time to fill them, gives you help when you don't need it but doesn't when you do need it.

Pros

Sale day lunches, very friendly people, good managment

Cons

not enough money, can be very demanding
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Treasure Hunting For The Descerning Shoppers

Value village aids the community through recycling and aids the Canadian Diabetes Society. It was a fun place to work with a cheery staff.

Pros

Cost effictive bennifits for Full time staff.

Cons

High turn over
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was a good place to work

was a greatplace to work until you get management in there that wants to change evrything when nothing was wrong and doesn't like it when you can do your job without asking lots of questions
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Overall rating

3.2

Based on 3,715 reviews
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Ratings by category

3.2Work/Life Balance
2.9Salary/Benefits
2.9Job security/advancement
2.9Management
3.1Culture

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