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Value Village
3.2 out of 5 stars.
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Value Village

Value Village Employee Review
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Job security/advancement
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Poor Employee Treatment and Management

This is an American employer with poor standards for treatment of employees, Employees are assumed to be thieves and are expected to display personal property and bags each time they leave store to ensure they are not stealing property. Management to staff ratio on average shift is 1.5-1, staff must not talk or converse with one another and are monitored on video and called on infractions for any conversation deemed "socializing". Employees are not valued and as such there is a high volume of staff turn over. Neither Operations, nor Production staff are valued, and staff quit without notice at an average rate of 1 per week or higher. Management has a reputation in Penticton for poor treatment and rudeness to employees and employee discord is high. Advancement opportunity does not exist with 0% in-house advancement from staff to management. Employee favoritism is rampant and experience and expertise are not valued in adult or mature staff. Open door policy is not followed and complaints are not taken seriously. This company has a bad reputation as an employer for good reason, in my time working there, 8 staff left in a three month period, both in Operations and Production, myself included. I have never worked for such poor employer with such rude, overbearing and aggressive management. Expectation of working with dirty, smelly used clothing and other items required. Cashiers are expected to clean toilets and on every shift, there is no janitorial staff and the store is filthy and disgusting. Minimum wage is not worth the hours, nor the workload expected, this is a poor place - 

Pros

None, 50% discount on purchases but none permitted until item has been on floor for 3 days

Cons

No purchases until items displayed 3 days, so items are never available for purchase, no cash returns, Customers valued far more than staff

Ratings by category

1.0Work/Life Balance
1.0Salary/Benefits
1.0Job security/advancement
1.0Management
1.0Culture
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Run as fast as you can away from Value Village!!!!!!!!!

If you want an environment full of toxic people who treat you like garbage this is the job for you! Why?...- Overworking staff- Drama like you're in middle school- made me clean toilets without any PPE even tho I asked several times.- manipulative management- They don't take employee concerns seriously- many times they either don't give you your break or delay it longer than they schedule you for- treat younger staff with disrespect

Pros

50% off used clothing

Cons

Everything else
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Great team members horrible management

The manager doesn’t know how to schedule properly. There is a lot of favouritism at this company. So the manager will give weekends off to her favourite employees. She makes everyone stressed for no reason and if you make her unhappy she will punish you by giving you less hours or no hours at all. She is a disgrace to a great company.

Pros

Great team members

Cons

Management
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Awesome place to work.

I had such a learning experience. Manager at Penticton Value Village is so fair and works right with the staff. Learned a lot about how Value Village gives back to communities.

Pros

Learning how the donations work.

Cons

LP rules
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Overall rating

3.2

Based on 3,738 reviews
5
767
4
947
3
980
2
475
1
569

Ratings by category

3.2Work/Life Balance
2.9Salary/Benefits
2.9Job security/advancement
2.9Management
3.1Culture

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