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Value Village
3.2 out of 5 stars.
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Value Village

Value Village Employee Review
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I highly suggest to never work here

Such a terrible workplace. Managers will constantly belittle you, make you feel terrible, and the stress of the job can put you on sick leave. I highly suggest to never work there, their turnover rate and they're always hiring due to them not being able to keep employers. Completely terrible place to work for. Constant drama between co-workers, managers are never happy with your work you've achieved either.

Cons

Long days, bad pay for work, disgusting environment

Ratings by category

2.0Work/Life Balance
1.0Salary/Benefits
3.0Job security/advancement
1.0Management
1.0Culture
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What a joke.

Hated working here was in and out of the office because few people didn't like me. Had to apologize for things not my fault or didn't do. And management was joke so was safety

Pros

Get treated like trash

Cons

To many to list
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Minimum wage isn't worth the mistreatment you'll suffer

I have a feeling the positive reviews for VV most likely came from people who weren't there long enough to be exploited and run into the ground. If you're there for a while, you'll see that store policies are undeniably disconnected from the reality of working with the public. It will become painfully obvious that someone who has never actually worked your job is writing the policies for your job. You'll also notice that nothing ever runs smoothly because they are constantly purposefully short-staffing you as a means of saving money. Front end staff almost always take the brunt of the fallout for this while managers are out buying lollipops for production. Since working at vv, I've seen staff (even supervisors) bullied out of their jobs. I've seen hardworking, pleasant people pushed to the point of walking out mid-shift. I've seen blatant favouritism between front end/production staff. Oh, and it's also a common practice to keep supervisors beyond their scheduled hours and not pay them. This seems borderline criminal. But that's vv, always riding that line and doing the bare minimum to keep the doors open. Suffice it to say it's not at all surprising that customers are unsatisfied. Earlier this year we were informed that vv has been getting a lot of negative feedback on customer experience. My experience in actually working with value village customers tells me this feedback is related to our insane pricing, or the effects of overworking and under-appreciating the face of the company (front end staff). Their response was to retrain everyone in customer service rather - 

Pros

fellow employees are great people, supervisors are accessible and easy to communicate with

Cons

hours are all over the place unless you're production, management won't honour days that you book off, prepare to do the job of 10 people for the price of 1/2 a person
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Productive

friendly easy to with staff members recommended workplace had a great time doing my coop placement here if I had to work here full time I definitely work take the job
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Overall rating

3.2

Based on 3,733 reviews
5
767
4
946
3
977
2
475
1
568

Ratings by category

3.2Work/Life Balance
2.9Salary/Benefits
2.9Job security/advancement
2.9Management
3.1Culture

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  • I highly suggest to never work here