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Value Village
3.2 out of 5 stars.
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Value Village

Value Village Employee Review
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture

Hours are great, but management was clueless and employees were not friendly.

The hours were Monday to Friday, 7:30am-4:00pm if you worked in the production area (the back). Management would treat you like a friend then come after you if you had one slip up. Often they were very unprofessional with how they spoke to employees and expected too much. Coworkers had no respect for others, it was basically a fight everday you went. No pay raise till after year and it was a very small raise.

Ratings by category

4.0Work/Life Balance
1.0Salary/Benefits
2.0Job security/advancement
2.0Management
2.0Culture
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Do not apply!!!

Terrible management. Zero respect, yet they don’t like it when you defend yourself or others. Harassment at its finest even if you email HR, they won’t get back to you. 9/10 staff members are more like family They do not care if customers treat you poorly

Pros

Discounts and frequent customers

Cons

Management refuse to be retrained
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Same role
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Fun work place

I started working here since 2017, I have no problem to my co-workers and supervisor, they’re sooooo nice and helpful. But the store manager is really strict when it comes to work well i understand him but the thing is he make his own rules in the store that’s why it’s more confusing. He always check camera’s in the office so he can see a lot of team member who’s truly responsible. The only thing I don’t want with him is the way he talked behind’s back, he doesn’t direct you the problem. Been working here almost 3 years but I haven’t receive salary up ... I mean it’s only increasing cents .. also if you don’t have patient to other this is not for youu..

Pros

Long hours, fun workplace

Cons

No salary increase, rude customers, too many rules for employees
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Save yourself a headache - work for a different company or a different location.

- Management was atrocious. - Generally liked to pick on and bully the employees, often reminding them that they're expendable and replacable. Furthermore, they can and will actively bully employees they dislike into quitting so they don't fire them, thus underhandedly disallowing ex-staff members to apply for Employment Insurance. - No sense of work/life balance, often harassing employees for calling in sick once with guilt trips or threats of physical/written documentation outlining why you're in trouble for 'abandoning your team'. Furthermore, time off was often declined, regardless of frequency, yet management would take time off and call in sick whenever they felt like it? - Very quick to absolve themselves of blame and throw lower level employees under the bus or fault them for incidents that they didn't cause. - Promises of training on equipment such as forklifts, or cross-training into other departments, but never any follow-up.- A high level of patience is required for the customers. - Many customers were incredibly rude solely because it was a thrift store. - Many customers would try to donate broken items and literal garbage, claiming that they worked. - Be prepared to lift very heavy objects. Items can range from anywhere between 5 lbs and 75 lbs. Management will tell you to carry these by yourself at times.

Pros

Occasional free meals or cakes to celebrate birthdays, and employees are pretty close-knit and easy to get along with.

Cons

See review.
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Overall rating

3.2

Based on 3,729 reviews
5
767
4
945
3
977
2
475
1
565

Ratings by category

3.2Work/Life Balance
2.9Salary/Benefits
2.9Job security/advancement
2.9Management
3.1Culture

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  • Hours are great, but management was clueless and employees were not friendly.