Fast-paced, diverse tasks.
Customer service, Processing (Former Employee) – Kelowna, BC – 20 July 2016
Typical day at work:
Depended on what department I was working in. Could range from maintaining floor cleanliness, covering supervisor breaks and customer service to processing donated materials and recycling/discarding those that could not be sold in the store. As a more senior member, I was given the opportunity to work in most departments.
Management was of varying skill levels. Overall, they were usually efficient enough to maintain store order, but wouldn't necessarily ask for the same work out of everyone. The store manager was blunt, but efficient. Never had any issues with him. During my last six months at the store, there were a shortage of supervisors, so on weekends, I would end up helping them out given I was their most senior cashier on those days.
Co-workers were nice overall.
Hardest part of the job were days when short-staffing would occur, and higher expectations were placed on more senior members such as I to pull more than our own weight while others did little.
Most enjoyable part of the job was pricing donated goods myself and so being able to immediately notice my impact on store income, and minor opportunities to run the floor or to help run it.
Diverse tasks, built a great work ethic.
Differing treatment of employees, short-staffing, very high staff turnover