Each store is different so please keep that in mind. While there is a union it is not always effective. Management gets offended when you bring the union in to discuss something. It is not uncommon to not feel listened to or that management is actively forgetting what you said as you are saying it. Hours are constantly cut and management has unreal expectations of what staff can accomplish.
As a clerk it was fine, paid minimum wage to start but the benefits are pretty good, once you qualify and as long as you maintain 24 hrs/week. Benefits are pulled if you drop below that, which I did because I got sick. Over time, my wage increased but I worked way too much overtime - to the point that I got sick - and the workload just kept increasing. A lot of the people are good, though, that's why I've stayed as long as I have