Sasktel Employee Reviews

Overall happy with them as an employer. Good benefits and pension. Earned days off every second or third week, depending on position. Good vacation time.

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Good

Assignment Coordinator (Current Employee) - Saskatoon, SK - 5 October 2023

I enjoy my job very much from day to day. Lots of training, big learning curve but satisfied. Benefits are good, coworkers are also good and pay is very fair.

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Jobs at Sasktel

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Account Executive - Small

Saskatoon, SK

22 hours ago

Admin Asst (System Dev & Support) NEW

Field Services Technician

Yorkton, SK

12 days ago

Good place to work

Customer Service (Current Employee) - Melfort, SK - 27 September 2023

I enjoy working here, only issue is some of the other employees can be a pain but just ignore them and keep working, good pay and work/home life balance is good

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Awesome place to work

Business Solutions Manager (Current Employee) - regina, sk - 19 July 2023

I have been working at SaskTel for a number of years. People are great and relatively good benefits. I would recommend SaskTel to new graduates and experienced folks.

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fun workplace

Field Service Technician (Current Employee) - Yorkton, SK - 18 July 2023

EDO every 2 weeks - we get a salary raise every 6 months till we get to the top hourly rate.workplace culture - diversity environment - typical day can be working out of town in the district or in town doing businesses installation

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Insights into Sasktel

Based on 19 survey responses

What people like

Ability to meet personal goals
Ability to learn new things
Fair pay for job

Amazing place to work

Service Representative - inbound (ISR) (Current Employee) - Swift Current, SK - 29 June 2023

Great pay, great management Floater holiday, guaranteed set of hours as part time, but schedule is inconsistent so it's hard to supplement your income if you want a second job

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more focus driven

Manager (Current Employee) - Regina, SK - 29 June 2023

old programs and processes, too many touch points, too many scheduled meetings where everyone is forced to multi tasks and that's where most things drop. very minimal if any backfill, people off or sick, tasks just wait and backlog

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Its Alright

Service Technician (Current Employee) - Regina, SK - 17 June 2023

-the majority of the time you'll always start as a tier 1, in either technical support or sales, and you work yourself up from there-managers are hit and miss, its a 50/50 of good and badPros:-higher pay compared to similar jobs-processes are well documented-support for tier 1 techs, is reliableCons:-there's seniority, so doesn't matter if you're more qualified, someone there longer is getting the internal job posting-too many seniors, who should be retired but aren't, decreasing internal job postings-calls are somewhat stat focused-location has no onsite parking, Regina parking is ~$15/day-overall it's a good stepping stone. There are some lifers at their 1 support. Thats a result of the combination of the person and just bad internal postings. Better off applying to a different company if looking to increase pay.

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Brutal management

Management training (Former Employee) - Saskatoon, SK - 16 June 2023

Management doesn’t have a clue and everyone sits around doing nothing only people actually working are front line workers and phone reps are working here

Pros

I will die one day

Cons

Still alive

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It’s a place to grow your career

Business Analyst-customer experience (Current Employee) - Saskatoon, SK - 13 June 2023

What is the best part of working at the company?Support from colleagues at all timesWhat is the most stressful part about working at the company?It’s not been stressful for meWhat is the work environment and culture like at the company?Friendly place to work always nowWhat is a typical day like for you at the company?Make sales and resolve customer issues

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Awesome place to work

Customer Service Technician (Current Employee) - Saskatoon, SK - 10 June 2023

Be a part of a big company to work for. Opportunity to grow within a company.Great management. Advance learning place. Workplace culture. Great pay and benefits.

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Great place to work

Service Technician (Current Employee) - Regina, SK - 10 May 2023

Sasktel is a great place to work! Lots of career advancement opportunities. I am enjoying working here. Managers are good. They encourage diversity and I consider myself fortunate as I got an opportunity to work here.

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Great place to work

Service Technician (Current Employee) - Regina, SK - 1 May 2023

Great place to work management cares about you and your advancement within the company. Benefits are great. A place to have a career not just a job.

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Grateful for 20 years of serving the people of Saskatchewan

Service Desk Manager - Business Service Desk (Former Employee) - Regina, SK - 23 March 2023

I really enjoyed most of my career at SaskTel. I loved talking to the people and helping both or business and residents get online and do it with great service. I was well regarded by peers and customers . That being said , The last 6 months were dehumanizing, stressful and full of bullying. Would not recommend

Pros

Pays well

Cons

Don’t get into management unless you play or have kids in hockey

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Nice company

Service rep (Current Employee) - Saskatoon, SK - 9 March 2023

Good benefits, decent pay and very good company.once you become FT lots of opportunities to grow and promotion.Product discount and good support from management

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Used to be a decent place to work

Customer Service Technician (Former Employee) - Moose Jaw, SK - 8 March 2023

This place went straight downhill after the sask party decided to privatize the operation, this caused a total destruction of the work environment to facilitate an easy sale

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Good perks and work life balance

Programmer Analyst (Former Employee) - Regina, SK - 2 March 2023

Good work life balance and perks/benefits. Depending on what team you are on tasks can be mundane and repetitive. A lot of bureaucracy and red tape and people that should be retired.

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Best place to work

Service Representative (Current Employee) - Regina, SK - 4 February 2023

I love working at Sasktel, it’s an amazing place and they always care about you. The environment is really good and the benefits are good too. When you start working there you’ll never gonna leave.

Pros

Flexible hours

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Outdated Company filled with budget cuts

SaskTel Consumer Sales (Current Employee) - Saskatchewan - 18 October 2022

10 years ago SaskTel was an amazing company who really valued their employees, fast forward 10 years later and not so much. Budget cuts are constantly demanded from the executive team and are further blamed on the Sask Party. The budget cuts are primarily cuts that only the employee's see such as Clothing allowance, cell phone concessions, work rallys etc. Even though SaskTel wants you to be a team you will not receive any store rallies, Christmas parties or BBQ's. The chance of career advancement is very low due to Seniority being the #1 factor. Most desirable jobs require 20+ years of seniority to even receive an interview. For the first 10+ years you will be part time and will not be able to take more than 7 days of paid leave in a year. You are eligble to take 2 weeks of non paid hours but will come at the cost of falling behind on seniority and eligibility for a full time position when one does arise.

Pros

high hourly pay

Cons

no chance of advancement, no rallys or get togethers of any kind you will be part time for atleast 10 years.

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Good pay - no opportunities to advance

Service Technician (Former Employee) - Regina, SK - 17 October 2022

I worked as a service technician answering the technical support calls for Sasktels internet and wireless services. The job is very stressful as there are many calls to answer and your adherence to your schedule is measured. So it can be hard to get a breather in on a busy day. Expect to be answering phone calls almost continuously for 8 hours. (Aside from your 30 min break and two 15min breaks)The work is typically casual part time, but they usually max out your hours. This is a big problem if you need a full-time guaranteed hours type job to get approved for a mortgage or a loan. It might take 10 years for you to build up enough seniority to qualify for a full time position.

Pros

Good benefits and pay

Cons

Stressful, limited opportunities to advance

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Great benefits and work life balance

Technical Analyst (Current Employee) - Regina, SK - 20 August 2022

- People are nice and helpful at work.- Many opportunities to learn new technologies.- It provides very good benefits.- Kind of slow pace working environment.

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