SaskPower Careers and Employment
- Company size1001 to 5,000
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Insights from 18 Indeed users who have interviewed with SaskPower within the last 5 years.
I have applied online to get interview call. Questions : Tell us about saskpower? Why wanna work for call centre? How to handle irrate customer? How did you handle the uneasy colleague? What is exceptional customer service? Why you wanna leave the current job?
Interviewed for Customer Service Role; 1. Tell us what you know about SaskPower. 2. Tell us a time when you went beyond the ordinary for a customer 3. Tell us a time when you had to work with a difficult team member. What did you do? How did you handle the situation? 4. Tell us a time when you had to be uncurteous to a very irate customer. (This is a trick question). 5. What does the term exceptional customer service mean to you? 6. Tell is a time when you used your initiative to solve a problem. What was the problem and what suggestion did you offer? 7. Tell us a time management took a decision you didn't like. How did you respond to it? Were you able to influence a change in the management's decision? 8. Give an example of when you used your skill to solve a problem. 9. Tell us when you had to sell a product to a customer. How did you do it? What was the outcome? 10. How will you deal with an irate customer?