Working a 12 hour shift at switchboard took some getting used to, but the 4 person team is close knit and focused on getting the over 5500 calls handled in a professional manner each day.
Couldn't ask for better management, and if any issues come up (which happens at any job site) the managers were proactive and supportive.
The most difficult part of the job is the initial learning curve. It takes about 8 months of training to be able to handle the volume of information you need to know, but once you understand the health care system, the work becomes pretty basic.
The most enjoyable part was working with the wonderful women on our team. Just knowing you made a difference makes the hours fly by. I also loved that every day brought different experiences--traumas, codes, alarms. It definitely keeps you on your toes.