Beauty Advisor (Former Employee) – Ontario – 7 October 2018
I loved learning about the beauty products. My favourite part of the job was learning Hair Colour 101. I gained so much valuable information! I loved looking at all the different types of products. I learned so much! The District Manager was friendly and easy to talk to about anything, including any social discrepancies within the team setting. The manager was horrible and unprofessional. She liked causing drama in the workplace, and would bring her son in the back room for closing. I don’t know if the company allows that, but whatever. The coworkers were OKAY. Nothing too special about them. The girls were infamous for using their cell phones on the floor...Including the manager.
Beauty Advisor (Former Employee) – Mississauga, ON – 14 November 2018
Working at Sally's was great at first, and then new upper management came in. New DM and TM are trying to push out old staff and with the contrast between how it was before and how it is now, original staff are dropping like flies.
No opportunity for advancement and a complete disorganized mess. The company is so inconsistent and things change almost everyday. The upper management is also incredibly condescending- DM is no leader and possesses absolutely zero skills which someone in upper management should have.
When new management came in they demoted us all to part-time so they could change our hours and give us as many or as little as they wanted. Upper management's solution for getting rid of someone is putting their hours at zero and making them quit.
This is honestly just a dead end job. Maybe if management cared about their employees and recognized people who have put the time in at THEIR company, this would be a good place to work. Instead they treat their employees like idiots. Zero recognition, zero opportunity for advancement. Only work here if you're desperate for cash and don't plan on staying long-term. You are just a replaceable nameless figure here (DM can't even learn employee's names) who's only expectation is to make sales (Other stores with INCOMPETENT store managers are praised because they are in a busy location and make sales). It's a joke.
Only pro I can say is I made some awesome friendships working here and learned a lot but honestly that doesn't reflect on the company, it reflects on the other employees.
Good staff within the store
No opportunities, incompetent management, no recognition
Assistant Manager (Former Employee) – Mississauga, ON – 13 November 2018
Mississauga districts Sally Beauty USED to be a great place to work. They USED to be 100% for their employees. Now they're all just money hungry bullies. New DM and TM are pushing out old staff. New DM has insanely poor leadership and communication skills. Demotions, hour cuts and no opportunities to move up with new management. HR is also little to no help. Little to no security. They try to promote girl power, but it's all just gossiping amongst managers, DMs, TM and HR. Basically trust no one. The one thing positive i will say is the training in hair care and colour you gain a lot of experience through customers and the training provided here.
Store Manager (Current Employee) – Toronto, ON – 2 October 2018
Over the past year this company has slowly eat the soul of anyone who was long term employee. Not only has the company got rid of the DM's who help build this company in Canada, they pushed out the RD who was amazing to work for. Now we have a bunch of Bullies in place. No mangers in half the stores. We can't hire full time workers . we have to close our stores by ourselves due to reduced hours. Not sure if our CEO even know what's going on. The New president and her sidekick is just a network of DSW fired employees.. this is who is running the company now. DO NOT WORK HERE I have only two staff members but the new RD won't let me hire . I have to almost work 6 days a week and I only get paid for 5 . Not sure if they know anything about ESA .
got samples of products
bullies in upper managment and lazy who do no work
Beauty Advisor (Former Employee) – Toronto, ON – 28 September 2018
Working for Sally’s is basically like being in high school. I’ve worked in all female workplaces but never anything like Sally’s. Truth is this goes as far as the management and higher ups. If you called in sick for a shift, you would spend your next one being ignored by staff as punishment. Sally’s is a difficult place to work. You need chemical knowledge for every product (because customers will ask) and its a very lengthy discussion with most customers needing to be walked through the entire process. Working at Sally’s you need to sell a certain amount of products to be considered a “good employee”, you’re told to even lie to customers to sell them these products that aren’t suited to their needs. If you don’t lie to enough customers, you’ll receive a corrective.
Beauty Advisor (Current Employee) – Brampton, ON – 16 September 2018
great management and staff. The manager does her best to make sure the each staff member is comfortable working: by giving excellent training and ensure you have product knowledge to answer any questions customers might have.
Store Manager (Former Employee) – Vaughan, ON – 8 August 2018
I worked at Sally Beauty as a manager for 5+ years and it was the worst job ive ever had...only stuck around for so long cause I loved my staff. Upper management is literally garbage and doesn’t care about your well being at all. They want you to eat sleep breathe Sally Beauty. Pay isn’t worth it at all...save yourself the hassle and look for another job, unless depression is what you’re looking for.
Store Manager (Former Employee) – Durham Region, ON – 2 August 2018
I worked for CosmoProf for a very long time. Things were amazing until a new DM was hired for my territory about 10 years ago. Upper management is the only problem with this entire company. They care nothing about you as a human being and your personal life and think that you should live, eat, breath, sleep CosmoProf just like they do. If you don’t, your life will be made miserable and you will walk around with a huge target on your back. Upper management makes it a point to lie, make up stories, push people to quit or fabricate situations so they can write you up until they get rid of you. And don’t even think of taking any sick leave!! Got a medical condition? You better hope you won’t need time off! The pay is also garbage for what you are required to do. They pile on the work with no notice and no exceptions, yet expect more work for the same pay. Don’t expect a big raise even if you’ve put in years with the company either. Loyalty means nothing to this company. I once received a .03 cent raise. The difference in pay from a part time employee to a manager is literally only $2/hr. Absolutely impractical wages for anyone to survive on their own without another form of income. The experience was great and the customers and staff are all amazing. Just don’t expect much for what is needed of you. Definitely, 100%, not worth it.
Benefits, rrsp’s, sales incentives, staff and coworkers
Sales Associate (Current Employee) – Kitchener, ON – 30 July 2018
Worst company I have ever worked for they treat the staff horriblly and they take advantage of their staff and much as they can, they have double standards, they will tell one person one thing and tell someone else another thing
Sales Associate (Former Employee) – City of Falls Church, VA – 26 July 2018
I applied for management position, was promised said position, then was placed as a cashier in the front with NO MANAGER for at least a month. The other cashiers would take advantage of this and use student discounts on the products (you get more of a discount than the employee discount) and assured me it was okay. Little did I know it was not okay and I was promptly fired as soon as a manager was hired.
Worst boss ever and the fact higher ups won’t deal with her says everything.
Beauty Advisor (Former Employee) – New Westminster, BC – 13 July 2018
It has been almost a year since I quit. I feel that people looking to work for this company should know, The management is horrible and the entire company is bass ackward. Save yourself the disrespect.
Store Manager (Former Employee) – Mississauga, ON – 9 July 2018
they offer all the necessary training required for the job, they also believe in promoting within, so there is lots of room for growth. they offer a great benefits package for all full time associates as well.
I worked at sally beauty supply for 7 months at first it was a great job manager was fantastic. When the manager transferred my hours for cut . I was never late always on time and I worked hard but she cut my hours down to the bare minimum leaving me no choice but to quit . Sad to do this to a licences stylist with 3 kids needing this job . I don’t recommend working for the location I was at .
Sales Associate (Former Employee) – Woodbridge, ON – 9 April 2018
The team at the woodbridge location is amazing and become more like family as opposed to coworkers. Store 5527 is filled with a welcoming and hard working bunch. The manager is amazing and works well with everyone, always working as a team.
Third Key Holder (Former Employee) – Surrey, BC – 9 March 2018
honestly save yourself the hassle, at a terrible wage you will be a advisor, counsellor, merchandiser, advertiser, handy man, janitor, you will be walked over by customers and staff.
everything will be your problem, never upper managements, you will have to fix everything, even the cash registers. its ok if your being paid the part but your not.
on top of everything you are drilled into about average sales, quotas etc, with no incentive for the drive, oh but your manager can win a sweet vacation if you keep slaving off on sales!
to save themselves managers will throw you under the bus, be cautious of everything.
and don't expect any help from your human resource rep
infact nothing is private and confidential, everyone will know everything even stores miles away will know who is hired and fired, where, when and why! your personal life becomes a topic for DM and STORE MANAGERS to discuss in the backroom
employee discount, but depending on their mood family are sometimes allowed or not allowed
Beauty Advisor (Former Employee) – Toronto, ON – 7 March 2018
This was probably my favorite job I have ever had, my co-workers were the best ( besides management ) we always found ways to have fun, not a lot of annoying customers good work life balance. Management needed major improvements when I was still there but it seems they've cleaned out some bad apples would recommend to any one!