Sally Beauty
3.3 out of 5 stars.
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Sally Beauty Employee Reviews

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The only reason why I got the job and lasted as long as I did was because the manager and other employees at the time held my hand the whole way. They were understanding and patient with my ADD and not having help with my kids and trying to fit it in the schedule. However in the end the workload became overbearing over time and the flexibility in hours became less, we even had to close the store a few times because the girls from other stores couldn't/wouldn't help. The worst mistake they made was getting rid of everyone in head office, people who worked hard to get where they got just to replace them with people who had college degrees and no idea on how the stores ran or any idea about the products. I even took it upon myself to write a 10 page letter to the CEO on how terrible things had gotten and what needed to change.
Pros
Fun if you enjoy beauty stuff
Cons
Hours, salary and security for safety in bad areas need improvement
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The store in Lethbridge Ab. Canada has so much potential but removal of current management would be a must for store to be beneficial for staff and customers. It could be so much more.
Pros
Meeting new people
Cons
Terrible store management
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A very good organization with many on-line learning tools to help employees improve themselves and their work. However, like any organization, it also depends on the type of manager you end up with. With this said, I did have a challenge with my manager and my manager's manager actively engaged to help in its resolution.
Pros
Great Learning Opportunity with Flexible Hours
Cons
The limited opportunity to get a full time job with benefits
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I loved this job when I first started. It was fun, you get a great discount and learn about lots of different products. I then moved up to store manager, and my former District Manager was amazing, he taught me so much and really pushed me to be the best version of myself I could be. But once he left, the current District Manager has been absolutely horrible to work for. She speaks down to you and makes you feel like you aren't very good at your job. She has training store managers and captains that provide us with the company directions, but they are often not on the same page as the DM, and when I tried to bring this to her attention she threatened to get upper management involved. I also felt that many of the store managers (including myself) were asked to do things that were outside of our job description quite frequently, since we are constantly short staffed due to Store managers always leaving. I have noticed in recent years that this company no longer promotes employees from within; they almost always hire from the outside. This is a great place to start out, but there isn't much room for financial or professional long term growth.
Pros
Store discount, free products, fun atmosphere
Cons
Pay isn't worth the workload, No work life balance, poor upper management, no open door policy, HR department is biased.
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This is actually the worse job ever. It’s IMPOSSIBLE to have a good balance between school and this job. You will be expected to have a 24/7 availability for this job, even tho you were hired for a PART TIME job. The management is HORRIBLE. They treat you like an option, it is incredible. I worked at 2 different locations and one of them was actually really great, the manager was an incredible woman she cared about her employees. The other one made life really difficult for everyone, and the wonders why her employees keeps leaving.
Pros
Free samples
Cons
Everything
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Working at sally beauty can be really fun and rewarding, when helping customers with products to fit their needs. Upper management is not the best, they are very rude. You are asked to meet high goals when in reality it’s not realistic when you aren’t super busy. I had to reimburse the company $30 when they accidentally made a mistake with my check for going to the bank for them. $30 dollars isn’t much and I didn’t mind paying back, but they hounded us for it. Just shows how much sally beauty is failing.
Pros
Samples each month, when given
Cons
Asked to do so much with only a minimum wage
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I absolutely loved working in this location, we all worked really well together , helped each other with sales, I had school and the manager worked around my schedule, very supportive. I didn’t return after furlough, miss working here
Pros
Management, staff, samples
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I worked at the Bowmanville location for two years, loved the management and staff. Schedule worked around my school hours, great incentives and employee discount, amazing samples
Pros
Employee discount, management and staff
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I really loved my job at Sally Beauty when I started. I love to talk about hair, makeup, etc. Unfortunately, the district manager needs to go ASAP. She has ridiculed my co-worker for not wearing makeup, and having her hair in a bun, overly pressured us to reach unrealistic sales goals, and was generally not nice to the employees. I love this company so much and would love to go back but the DM needs to go. Not to mention I was disciplined for talking a customer out of buying a highly negative reviewed set of hair extensions ($200 each). There is also little to no training about doing chemical processes on your hair so be sure to take what is said with a grain of salt.
Pros
Fun, good discounts, slow paced
Cons
District Manager
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It can be a great place BUT district management in the gta has clear favourites and treats the rest of us like garbage. No matter what we do it’s a negative. We’re in a pandemic and rather than u set stand some of us are stressed, they watch us on camera to see if our masks are on 100% of the day-but we can’t expect our customers to wear them. The pay is a joke, u get in trouble if u stay over your hours even though we need to help people and they love to think you’ll spend your own money on stuff for the store. I can’t wait to find something else so I can leave
Pros
The girls I work with
Cons
Poor upper management, always looking to fire us
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The manager knows nothing and makes you do everything well she rings in all the customers at the tills and doesn't train her staff, then yells at you all day every day in front of customers. And upper management doesn't care about you and doesn't stick to their own company policies and procedures. Worst company I have ever worked for. LOVED THE CUSTOMERS BUT HATED THE MANAGER.
Pros
The customers
Cons
The crazy over bearing manager
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The management and overall way this company is run is genuinely horrible. I worked there for almost 3 years as an assistant manager and still made minimum wage. They are sneaky, deceiving and have the mindset that every employee is replaceable. They would rather their turnover be high so that they don't have to give long term employees raises. The job is not worth it. They do not staff enough, so if you are sick, you need to come in or find someone to come in. There is no "calling in sick". Managers do not get compensated fairly, and neither do beauty advisors. They will use and abuse you until you leave or they find some small reason to fire you, and then they will replace you with someone they can pay even less.
Pros
good coworkers, good discount
Cons
horrible pay, no benefits, physically and mentally demanding
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I was a manager here and had become friends with other managers and they were all so absolutely stressed out and overwhelmed. The staff are given minimal to no hours to be able to pay for their life but are expected to be available 24/7. There are absolutely no incentives to work for the company and upper mnagement expects employees at store level to be security, beauty advisors, marketing experts, change all price tags once a week, change all signage once a week, fix technical issues with electronics and the computers, unload stock, shelf stock, general house keeping such as clean bathroom and mop, roll over for every rude amd belligerent customer, be ontop of their own sales as well as the stores. The managers are forced to be the villians that upper management hide behind. They are given less than bare minimum hours for their staff and are expected to do all that the staff do ONTOP OF: hourly reports, weekly paperwork, ordering supplies, hiring, training, firing, merchandising, overlooking staff, night shifts, changing displays, delegating work, overseeing things are done as well as be accountable for everyones sales numbers and still attend ridiculously stagnant and ill informed conference calls in which more tasks are given. Managent gets no help and are constantly threatened if they ask for any kind of guidance. Employee helpline does nothing. Oh but what they do provide is a mental health phone line....i wonder why.... the managers are forced to work off the clock and never get paid for overtime to be able to finish the ridiculous amount of work tney are given but - more...
Pros
The staff at store level end up being your second family
Cons
No incentive, not worth your mental health, minimum wage even if hair/beauty certified, not enough hours, no benefits, terrible upper managent, will lie about hours when hired then give minimal
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Loved my time at Sally, met wonderful people and made some great friends. Such a relaxed atmosphere, you are given the tools to succeed and feel successful
Pros
Best work environment
Cons
Not one!
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Although the job started off extremely well, it went down hill fast. I loved it in the beginning as I was in school for hair, learning more everyday etc... I'm going to put it straight. The reason why people are leaving is because of the district manager. She is not a nice person and I'm honestly shocked beyond belief that she is still there after even myself contacting HER boss after how awful she treated me. I have run into NUMEROUS past employees who have said that she has literally ruined their lives whether by self esteem or being extremely manipulative and mentally abusive. She really knows how to play the people around her because that's must be why she still has a job.
Pros
Free samples, points that turn into money for your paycheck.
Cons
The amount of mental abusive and pressure you need to sell.
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Love working with these ladies. Wouldn’t change anything at all. Super friendly and loving. Makes me feel comfortable in the work environment. Overall pretty cool
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everyone at the two separate establishments I worked in were very nice and welcoming. we all got along well and helped each other problem solving and learning new things as they came along
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I learned a lot, i excelled,i would work there again for sure. The team was great for the most part. They have a great program for people i need!!!!!.
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I enjoyed working here, very flexible and understanding management. Payed very well and they have incentives. Overall one of the best places I've worked. I would recommend this business
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Absolutely terrible company. To work for and to support. Now during the COVID crisis, they aren’t protecting their employees whatsoever and forcing them to quit instead of allowing unpaid leave. Such an unprofessional company and you’ll actually want to cry yourself to sleep everytime you leave the building. I would never recommend working here (especially since they’re extremely unfair when it comes to hours and pay.. it’s a favourites game)
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Uncultured don't care for staff, all about making money. Overworked and underpaid. Cleaner, stockperson, cashier, salesperson and merchandiser. Also inventory control
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