Saks OFF 5TH
Happiness score is 58 out of 100
3.4 out of 5 stars.
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Saks OFF 5TH Employee Reviews for Sales Associate

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Job Title
Sales Associate9 reviews
Canada9 reviews

Ratings by category

3.4Work-life balance

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Didn't feel valued or welcomed in the work environment

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More responsibilities were placed on some more than others, and it seemed there was a divide as management picked "favourites." It was a chill place to work overall, but what made it stressful was feeling undervalued and simply not enough. This store is notorious for bad reviews and poor customer service, however if you are committed to the customers and helping others, it is a positive and enjoyable experience trying to help people find what they are looking for, or finding alternatives that work for them. You learn a lot of problem solving skills and you learn to multi-task in a big store with lots to do.


Friendly and amicable coworkers
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Staff was extremely friendly but management had favourites and showed that through scheduling and the way they treated you at work. the environment at work was toxic and always stressful as we were always short staffed due to the amount of people quitting
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Insights into Saks OFF 5TH

Based on 12 survey responses
What people like
  • Time and location flexibility
  • Ability to meet personal goals
Areas for improvement
  • Trust in colleagues
  • Sense of belonging
  • Fair pay for job

Staff needs improvement

Brainless work. Staff was accommodating for the most part. Key holders were all nice, willing to work with you and teach you things or give you some tasks to break up the day. Management was average. HIGH turn over. Most are students called in sick or were late on a daily basis. A very small amount of core staff. Most days it seemed like a task for other employees just to say hi to you when walking onto the sales floor at the beginning of your shift. Seemed like the manager had to overcompensate on staff friendliness.


Good discount


Poor management Poor staff High turnover
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Under staff. Management lacks communication

for a minimum wage job the amount of work load is too much. managers back stabbed each other in front of employees and communication with the management team is very poor
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needs improvement

sometimes the staff isn't welcoming the store signs confuses customer very unorganized management sometimes not willing to help associates expected to do more than what hired to do
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Awful place to work

-place is very disorganized -management was very inexperienced and did not know how to allocate their human capital whatsoever -turnover was very high with lots of newcomers but even more people leaving -lots and lots of drama and bullying among co-workers
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Clean and productive work area.

A good environment I enjoyed the people that I worked with they were very friendly and flexible with hours. a typical work day involved many different stations either cash or fitting rooms or could even just be communicating with customers.


accepting coworkers


not enough hours
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Enjoyable place to work at

Always had new projects that involved teamwork. Learned how to manage time well. The management was understanding and helpful. Coworkers are really close and make work enjoyable.




Sometimes slow days
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Not Well Handled

I helped open Saks OFF 5th and it was a disaster, terrible rude head management undermining the assistant managers attempts to create a healthy work environment.
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Overall rating

Based on 531 reviews

Ratings by category

3.4 out of 5 stars for Work/Life Balance
2.9 out of 5 stars for Salary/Benefits
2.9 out of 5 stars for Job security/advancement
3.0 out of 5 stars for Management
3.3 out of 5 stars for Culture

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