S.R.T. MED STAFF Employee Reviews

Okay company to work for if you enjoy working in the community. Typical day consists of seeing 15-20 client a day *they frequently call you to ask if you can even accept more. After visits you go home and spend 1-2 UNPAID hours calling 15-20 clients to arrange the next days schedule and submit any outstanding paper work. If paper work is not up to date, sometimes visits made will go unpaid. So be very well organized.

Pros

Decent pay for todays standard of living, Supportive/approachable supervisor, Able to work within full scope of practice

Cons

No work life balance at all, When client are no shows you waste alot of time having to track the client down and report.

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Official response from S.R.T. MED STAFF

31 October 2023

We are sorry you had this experience.We know that working in the community definitely has its challenges as we provide care to an increasingly complex population. This in turn can create some challenges in managing work life balance, at times. We wish you all the best.

Good

Nurse (Current Employee) - Toronto, ON - 27 November 2023

Worked there for 8 yrs. Not bad but office staff was unprofessional. Management was good. Learning opportunities were amazing. Part time stipulations not so great.

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Insights into S.R.T. MED STAFF

Based on 48 survey responses

What people like

Energizing work tasks
Time and location flexibility
Clear sense of purpose

Great and nice company

Personal Support Worker (Current Employee) - Toronto, ON - 23 October 2023

Supportive supervisors. Good clients. I have been with this company for 4years and I can say the management is quite helpful. There's always a staff to answer your calls 24/7.

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most clients are very good

Personal Support Worker (Current Employee) - Markham, ON - 12 October 2023

It is general personal support worker job. most my clients are very good. I try my best to give a good service and i communicate very well with them. i am very happy with my work

Pros

it is ok pay

Cons

they are not really support and help their employee

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Official response from S.R.T. MED STAFF

16 October 2023

Hi. We would love to speak with you so we can resolve your concerns. Please call our office and ask to speak with a manager. Thank you

kind coworkers, busy environment

Coordinator (Current Employee) - Toronto, ON - 12 September 2023

Nice people to work with. Good compensation and benefits. It is a call centre environment so you’d have to be okay with being on the phone a majority of the day. There’s a 45 min lunch break.

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Coordinator positions are stressful and not rewarding

Client Service Coordinator (Former Employee) - Toronto, ON - 5 September 2023

Amazing people work here. Management is awful. No meetings or opportunities for growth; expect to be on the phone line all day without relief. Very stressful environment. I was constantly scheduled for 12-8pm shifts on weekends even after talking to management about seniority and others taking those shifts.

Pros

Free Birthday cake, fun end of year holiday party

Cons

Stressful

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Official response from S.R.T. MED STAFF

12 September 2023

We are sorry you had this experience as a coordinator. We do try to accommodate all staff requests. However, our business is open from 5am until midnight. The coordinators assigned to the 12p-8p shifts are those hired specifically for those shifts. We apologize if there was any confusion and wish you all the best.

Great agency

PSW (Current Employee) - Toronto, ON - 1 August 2023

Flexible schedule. Requires travelling. Coordinators are helpful 24/7. Coordinators are friendly and nice. I highly recommend SRT, ive been working here for almost 5 years now.

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Great place to work

PSW (Current Employee) - Markham, ON - 20 July 2023

I love working here. Pay is good. People are nice. I love that I am able to see all of my clients on my phone. I am always able to get through to the coordinators.

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Greatest job ever

Personal Support Worker (Former Employee) - Mississauga, ON - 25 June 2023

Working at SRT for almost 4 years, it was one of the best company that I worked. Coordinator are always there to help you. They are easy to talk to as well.

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My clients appreciate me

Personal Support Worker (PSW) (Current Employee) - Toronto, ON - 14 June 2023

My clients and my manager appreciate the work I do. I get to choose the hours I want to work. Staff is supportive. Someone is always available when I need help.

Pros

Flexible

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Jobs at S.R.T. MED STAFF

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Productive and fun place to work

Personal Support Worker (Former Employee) - Brampton and celadon - 2 June 2023

I work at SRT for 16 years and I have never been more impressed, the only reason why I left is because I moved out of the area.I can find a job that pays me as well as SRT in my current area, also the politeness of the staffs is very high.

Pros

You get paid an extra hour for certain areas

Cons

You can work as much as you want

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Management believes only what they’re Clients and families say

PSW (Former Employee) - Vaughan, ON - 9 April 2023

Most of their Clients are prejudiced and management always support their prejudices. I would not recommend this company to anyone. Their job offer in the interview is very different from what the job offer says on paper.

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SRT Review

PSW (Former Employee) - Toronto, ON - 22 March 2023

Good agency as a hospital PSW. You can be placed in many different units and hospitals. The staff are very considerate of your work availabilities and they provide a good amount of shifts when you indicate how many you would like to work

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Weekly pay

Registered Practical Nurse (RPN) (Current Employee) - Newmarket - 12 February 2023

Paid per visit, there is always opportunity to earn money. Managers/supervisors were nice and responsive in my experience. Good training and support is present when you are out alone in the community. You can always call for assistance.

Pros

Weekly pay, flexible hours

Cons

Difficult to have a work life balance

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Is a very interesting and awesome place to be. very creative and productive

Child Care Worker and Adult Care giver worker. (Former Employee) - Toronto, ON - 29 November 2022

Great place to work, wonderful staffs 82 percent of SRT MED Staff employees would recommend working there to a friend. I appreciated working for Srt Med Staff for the time I did. The compensation wasn't the greatest but as a starter in the field it was ok. The scheduling coordinators were polite and they pay close attention to your work ethic to give you extra hours. They add no pressure to you if you're not comfortable with a particular client for whatever reason. The only reason I'm not still with them is on the grounds that I moved to another city.

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Productive environment

Personal Support Worker (PSW) (Former Employee) - Scarborough, ON - 23 September 2022

An okay place to work. Salary could be better but good work and family life balance. Some coordinators come off a bit rude, but you learn to deal with it.

Pros

Worklife balance

Cons

Sometimes not enough shifts

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A good place to start your career and gain experience

PSW (Current Employee) - Scarborough, ON - 12 April 2022

It's a community setting so I visited my clients in their homes. I get to help them with their basic needs and provide support for the client and their family. It is a rewarding job at the end of the day. Coordinators, nurse supervisor(s), and HR are very helpful and can be reached when you need them.

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Flexible workplace amazing faculty, very easy to talk to and very understanding.

Personal Support Worker (PSW) (Former Employee) - Toronto, ON - 25 March 2022

Srt is a very good agency to work for. You choose your workload very flexible hours, and you give the management your availability and they work with you accordingly.

Pros

flexibility

Cons

No con

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Great place to work

Personal Support Worker (Current Employee) - Toronto, ON - 11 March 2022

Excellent employer. Coordinators are accomodating. Fair salary wage.Lots of hours if you like to work more. The only problem is to pick your supplies. Very far from my location and limited supply, not worth travelling to pick up supplies.

Pros

Fair hourly rate

Cons

Far place to pick up your supplies.

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Great employers

Personal Support Worker (Former Employee) - Toronto, ON - 11 February 2022

The coordinators are responsive and do their best for you. There is enough hours with (limited) overtime. I have gathered a lot of work, people and personal experience.

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Official response from S.R.T. MED STAFF

14 February 2022

Thank you for sharing. We are happy to hear of your positive experience with S.R.T. MedStaff!

Productive health care company

Personal Support Worker (PSW) (Current Employee) - Thornhill, ON - 10 February 2022

I will recommend this company especially for those who have kids. Time is very flexible, 3years plus working in the company and I'm enjoying working in the community.

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