S&P Data Careers and Employment

It was very stressful training. First of all, I was told that I don't need any new equipment or computer & that it would all be provided. Then after the 2nd day they said I needed a laptop ASAP in order to do training. I ran to the Best Buy at the last minute after work to buy one. The training was too quick; too many things to learn in a short period of time & extra hours out of work hours reading & doing exercises you needed to pass in order to do the job. I was struggling. If you understood everything, great, if not, too bad. All my questions on Zoom were not answered and that's when I felt I was going behind in learning. You're on your own. Even though training was at home, by the 4th day I was burned out with a serious stomach pain and migraine. It was just was a whole lot to absorb in a small period of time and it sounded like it would be a challenge to get people to stay on the mobile plan even if you knew all the incentives you could offer them to stay. Too many things to learn to do the job & that's if you are successful in retaining the customer. Too little pay for that kind of stress too. I politely quit before I got sick. I requested them to let me know of any other Administrative positions in the company not related to sales, but I did not get a reply back.

Terrible. Only one word to describe

There would have to be many reasons for me to leave the company. I don't see myself leaving the company

Two weeks vacation a year, but requests frequently denied even with months advance notice

There are no benefits

Sick days are not paid

It was very stressful training. First of all, I was told that I don't need any new equipment or computer & that it would all be provided. Then after the 2nd day they said I needed a laptop ASAP in order to do training. I ran to the Best Buy at the last minute after work to buy one. The training was too quick; too many things to learn in a short period of time & extra hours out of work hours reading & doing exercises you needed to pass in order to do the job. I was struggling. If you understood everything, great, if not, too bad. All my questions on Zoom were not answered and that's when I felt I was going behind in learning. You're on your own. Even though training was at home, by the 4th day I was burned out with a serious stomach pain and migraine. It was just was a whole lot to absorb in a small period of time and it sounded like it would be a challenge to get people to stay on the mobile plan even if you knew all the incentives you could offer them to stay. Too many things to learn to do the job & that's if you are successful in retaining the customer. Too little pay for that kind of stress too. I politely quit before I got sick. I requested them to let me know of any other Administrative positions in the company not related to sales, but I did not get a reply back.

Terrible. Only one word to describe

Too fast to be a good customer service provider

No flexible hours. You work whatever hours you are given.

You'll work an 8.5 hr day after training

Training is static. Monday to friday with perfect hours. As soon as you get on the floor they start messing the schedule left and right. You'll never know if your request for a static schedule actually gets approved until they show you it hasn't and by then its too late anyway