Technician (Former Employee) – Concord, ON – 14 November 2018
No support. No perks. No overtime. No incentive. Cut cut cut cut. Shame. Zero technical support. You are thrown in the deep end with no life line. Takes weeks to get parts takes weeks to get quotes back. Dont bother
Dispatcher (Current Employee) – Concord, ON – 26 October 2018
Moral is very low at the moment. Alot of people wondering if concord will close its doors. Ive seen good people come and go mostly quit. This branch has a really bad name. Not a good working environment.
Technician (Former Employee) – Concord, ON – 22 October 2018
Day to day of micromanaging and being belittled by management. They are very cruel bullies. Underpaid and overworked they’re structure is weak I moved to a competitor got a signing bonus and 10$ more per hour WITH overtime available. Ryder has cut Pay and overtime. A waste of time. Good luck lol
Road Service Technician (Current Employee) – Brantford, ON – 24 June 2018
Ryder, a part of crown lift trucks, Brantford branch. Current road tech for this region and it is a far superior company to work for then many others. You are responsible for your time management and customer satisfaction/ retention. Good pay and benefits, new service vans that are well equipped with tools and supplies. Great management that is incredibly flexible towards your needs. In short, if you are a half decent service technician, Ryder will take very good care of you.
Technician (Former Employee) – Concord, ON – 23 June 2018
30 year employees like to bully and intimidate other employees. Very tense environment. Micromanaged. No help from anyone. No communication between departments. Politics, racism and other harrassment i have seen and delt with. Walking on egg shells. Horrible experience.
Coordinator (Current Employee) – Mississauga, ON – 7 May 2018
Current employee, overall the place is ok to work. Everyone carries an air of not really caring. Everything takes longer then required to accomplish and most people don't want to do any more then they have to.
Field Service Technician (Current Employee) – Hamilton, ON – 4 July 2017
Schedule planning is left up to the technician. Managers monitor time billed by the technician to ensure 40 hours (or near) are being billed by the end of the week. (salary pay) I enjoy the freedom to plan my day, and go where I want to (Depending if there are break down calls.) Not a bad job overall, though the management, and sales needs some coordination, and communication.
Freedom to plan days, go where you'd like
Bad management, and sales at times. Often get caught up in correcting faults.
Presently unstable environment until branch moves from London to Brantford
Road Service Technician (Current Employee) – London, ON – 17 April 2017
Weak management in London branch is causing problems with customers leaving resulting in lack of work for technicians. Management does not listen to ideas to improve business. London branch is consolidating with two others in new Brantford location which will likely cause problems affectively servicing customers. The technicians are some of the best in the field. The vans are barely stocked but have decent overnight delivery of parts. Uniforms are supplied, boot allowance, tool allowance and tire sale bonuses are perks.