Technician (Current Employee) – BC – 27 October 2018
Ongoing turnover of rank and file staff, revolving door turnover at admin level; corporate merger/acquisition plans are a mystery with poor communication from immediate management; no formal performance metrics; poor/no budget for resources; one forward two step back way of doing things. Can be ok if you're a problem solver or like to learn as you go yourself, however lack of resources will keep you from progressing and demotivate you.
extended health; not micromanaged..yet; easygoing staff
lack of resources; corporate structuring induced pain
Administrator (Current Employee) – Vancouver, BC – 19 February 2019
I have been working at RH for some time now. I love that management encourages employees to apply and grow within the organization. If you are someone who likes challenges, who is committed and focused, you can accomplish a lot of things here.
No training awful computer system. Poor tech support
Sales Associate (Former Employee) – Calgary, AB – 4 February 2019
Worked for 4 days, couldn't log on to computer even once, password provided didn't work. Point of sale is inefficient and not user friendly. Tech support could not help, customers complain every time. Terrible job, would not recommend.
Sales Associate (Current Employee) – Edmonton – 23 January 2019
Typical work day: 8am to 5pm What I've learned: Lacking training but have learn a lot about kitchen equipment and restaurants Management: Neglects their employees and is very sales orientated Workplace culture: A lot of workers are very down and unmotivated it doesn't have the same teamwork feel anymore Hardest part of job: Hardest part about working here is knowing how good of a company it used to be compared to now Most enjoyable part: I like most of the people I work with
I like most of the people I work with
no advancement, no raises, no bonuses, benefits keep getting worse, poor management, lacking safety and high turnover
Welder/Fitter (Former Employee) – Winnipeg, MB – 4 January 2019
I worked for a total of one week and walked out. They did Zero training for me and when the product was done incorrectly they got mad and handed me a broom and told me to stop welding and go push the "broom broom" total disrespect toward employees! Not recommended to work for!!
Service Technician (Former Employee) – London, ON – 13 December 2018
I enjoyed my time with Russell very much. A lot of installs done which is a good way to learn new equipment. Pay was excellent and hours were hard, sometimes overnight or weekends Overall great company to work for
Sales (Current Employee) – Ontario – 20 October 2018
I do love my job. I have opportunity to share my ideas and my boss listens to my ideas. When the ideas are used it's a great feeling.
The benefits were recently improved and includes dental, eye glasses, physiotherapy. There is a fitness benefit and training benefit if you want take courses. I have not taken any courses yet but I plan to.
Technician (Former Employee) – Ontario – 25 July 2018
Not the best place I ha e worked. Management very much out to lunch all the time. Way behind in wages, safety, training for staff. Benefits are very basic and no pension or investment plans for staff. One of the poorest organized companies when it comes to employee relations and management/HR. Not recommended as wages are out dated and manangent treats staff poorly